Russian Hill - Assistant General Manager

Philz Coffee•San Francisco, CA

3d•Onsite

About The Position

At Philz, we’re doing something bigger than coffee - we’re growing leaders who Better People’s Days. As we open new stores in new communities, we're looking for Assistant General Managers (AGM) who want to grow with us. Our AGM roles are fantastic opportunities for continued growth in retail leadership, home office and/or roasting plant positions.

Requirements

2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment
1-2 years of experience in people programs such as hiring, training, and coaching team members
Previous experience in store-level roll outs of promotions and programs
Experience managing scheduling, inventory, payroll, and compliance
Strong experience supervising food safety and other risk management programs
Familiarity with financial controls, including labor and food cost management
Proficiency with Google Suite and Microsoft Suite.
Schedule flexibility and willing and able to work a variety of days and shifts
To ensure the well-being of our team members and community, you will need to secure a Food Manager certification OR successfully complete the Philz Coffee Food Manager certification within the first 30 days of employment.

Nice To Haves

Exposure to scheduling and/or inventory systems a plus

Responsibilities

Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance
Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up
Ensure a store experience that is in line with Philz core values and standards
Respond to customer feedback across all channels and take action to improve the store experience
Coach and evaluate team members, providing feedback and making decisions that support their growth
Lead the rollout of new initiatives and ensure your team is trained and ready