Assistant General Manager

RelatedBoca Raton, FL

About The Position

The Assistant General Manager (AGM) will be responsible for assisting in the day-to-day activities related to building operations, tenant relations, and financial management. This is an excellent opportunity to join a dynamic team and contribute to the success of one of the most sought-after commercial properties in the city.

Requirements

  • 4+ years of real estate operations and/or property management experience within Class-A office environment
  • Bachelor's degree
  • Effective, clear, and affirmative verbal and written communication skills
  • Understanding of building mechanical, electrical and plumbing systems
  • Understanding of property management issues
  • Ability to understand and assist in the preparation of budgets and monthly reporting requirements
  • Ability to perform written assignments, including preparation of reports, proofreading and editing
  • Skilled in organization, multi-tasking and time management

Responsibilities

  • Assist in the implementation and maintenance of effective building operations strategies and procedures.
  • Conduct regular inspections of building systems, equipment, and common areas to ensure proper functioning and maintenance.
  • Coordinate with maintenance staff and external vendors to address repairs, maintenance requests, and service needs.
  • Assist in the management of building security, including access control systems and emergency preparedness protocols.
  • Provide exceptional customer service to tenants, responding promptly to inquiries and addressing concerns.
  • Assist in the coordination of tenant move-ins, move-outs, and space modifications, ensuring a smooth transition and minimal disruption.
  • Collaborate with leasing and marketing teams to support tenant retention efforts and assist in resolving lease-related matters.
  • Assist in the organization and execution of tenant events and communications to foster a sense of community and promote tenant satisfaction.
  • Assist in the preparation and monitoring of annual property budgets, ensuring accuracy and adherence to financial goals.
  • Support the collection of rent payments and tenant billings, following up on delinquencies and resolving discrepancies.
  • Assist in the review and approval of vendor invoices and track expenses to maintain accurate financial records.
  • Contribute to the preparation of financial reports, including monthly and quarterly financial statements.
  • Assist in ensuring compliance with local regulations, building codes, and industry standards.
  • Support sustainability initiatives and assist in monitoring energy efficiency, waste management, and environmental programs.
  • Maintain accurate records and documentation related to building certifications, inspections, and permits.

Benefits

  • Multiple medical, dental, and vision plan options
  • Employee Assistance Program
  • Competitive salary and incentive packages
  • Matching 401(k)
  • FSAs and HSA
  • Employer-paid life and AD&D insurance
  • Paid leave & disability programs
  • 19+ days of PTO
  • Mental health counseling & resources
  • Fertility, surrogacy, and adoption assistance
  • Volunteer days and donation matching
  • Learning & training programs
  • Tuition & certification reimbursement
  • Internal advancement opportunities
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