Assistant General Manager

Mary Browns • Conception Bay South, NL

13h • CA$40,000 - CA$42,000 • Onsite

About The Position

Mary’s Brown’s Chicken is a wholly owned and operated Canadian company that dates back to 1969 and has over 250+ locations nationally and have recently expanded internationally in the UK and Mexico. It is Canada’s fastest-growing franchise and recipient of the Canada Franchise Association’s Franchisee’s Choice Award for 5 years consecutively. At Mary Brown’s if you work hard and are passionate about providing genuine hospitality, you will be seen and there will opportunities for career advancement.

Requirements

• Completion of a college diploma, preferably in hospitality management or culinary management.
• Current Food Handling Certificate is mandatory.
• At least 1 year experience in a management role in the QSR or fast casual industry.
• Understanding and knowledge of safety, sanitation and food handling procedures.
• Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
• Ability to professionally communicate and to problem solve amid a difficult situation.
• Must be organized, pro-active and a self-starter.
• Ability to work calmly and effectively under pressure.
• Possesses an overwhelming sense for “Exceptional Customer Service” and commitment to quality service.
• Certified in recognized Safe Food Handling program preferred
• First Aid & WHMIS certificate preferred
• Must be bondable
• Actively participates in positive and constructive communication
• A team player, who provides support to colleagues and has a hands-on approach
• Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager
• Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence
• Does not engage in gossiping or spread disparaging remarks.
• Adhere to all policies and plans through communication, action, and consistent enforcement.
• Effectively and efficiently perform all job functions following policy and leading by example.
• Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.

Responsibilities

• Delivering genuine hospitality and exceptional guest experience
• Supporting General Manager in restaurant P&L and delivering on financial expectations/budget
• Be a leader in the community building and driving community devotion
• Leading the team to deliver on Mary Brown’s Vision
• Directing restaurant operations on a day to day basis
• Ensuring that all team members have the proper training and mentoring to deliver high standards
• Providing timely reports directly to management team
• Ensuring all government regulations and procedures are being adhered to
• Train new employees up to standards set forth by Mary Brown's Chicken
• Assist the General Manager with recruiting, selecting, orientation, training, scheduling and coaching of staff
• Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to
• Any other duties as required

Benefits

• Competitive compensation package
• Comprehensive Extended Health Benefits Package with life insurance
• Career Advancement Opportunities with a company that is growing rapidly nationally

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree