Floating Assistant General Manager #9278/9277
About The Position
Devon Self Storage is seeking a Full-Time Assistant General Manager to join their team. This role is based at their Lake Orion, MI location but will also involve covering shifts at their Chesterfield, MI location. The Assistant General Manager will be responsible for creating a great customer experience by assisting customers with storage unit selection, completing sales, and processing payments. This position is ideal for individuals passionate about customer service, sales, and continuous learning, offering a customer-focused role with career growth opportunities outside of traditional retail hours.
Requirements
- High School Diploma or Equivalent
- Ability to lift 30+ lbs.
- Strong customer service skills and communication required.
- Proven ability to work independently when needed and follow through on assignments.
- Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
Nice To Haves
- Eligibility to participate in the company incentive bonus program.
Responsibilities
- Ensure the store is opened, closed, and secured each business day.
- Meet and exceed sales goals through rentals, protection plans, and other merchandise.
- Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
- Assist the General Manager with the online auction process.
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts, and complete bank deposit drops.
- Conduct daily property walkthroughs to perform safety inspections and lock checks.
- Clean storage units.
- Open and close storage doors.
- Complete tasks that require lifting 30+ lbs.
- Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.
Benefits
- Full-time in-store position
- Competitive hourly pay & uncapped MONTHLY performance-based bonus.
- Growth opportunities
- A schedule that operates outside of traditional retail hours
- A role that supports work-life balance.
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time
- Nine Paid Holidays
- Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
