Assistant General Manager

Luna Grill•Mesa, AZ

2d•Onsite

About The Position

Luna Grill is seeking Assistant General Managers to support General Managers, coach teams, and ensure operational excellence across their restaurants. This role is for hands-on restaurant leaders who thrive in the kitchen and on the floor, leading from the front, coaching with purpose, and upholding standards. It is ideal for leaders who desire real responsibility, development, and a clear path to General Manager.

Requirements

3–5 years of restaurant management experience (high-volume or fast-casual) required
High School Diploma or GED required
Valid Food Manager Certification required
Strong leadership, coaching, and people-development skills
Excellent guest service and problem-solving abilities
Detail-oriented, organized, and calm under pressure
Solid understanding of FOH & BOH operations
Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office
Flexible availability including nights, weekends, and holidays

Nice To Haves

Associate Degree preferred
Bilingual (English/Spanish) preferred

Responsibilities

Support daily operations including opening, peak service, and closing procedures
Work in BOH weekly and as needed; fully cross-trained in all BOH positions
Manage schedules, breaks, and team coverage to optimize service and labor
Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards
Coach, train, and develop team members through feedback and performance guidance
Assist with payroll, scheduling, inventory, ordering, and operational reporting
Ensure compliance with health, safety, sanitation, and company policies
Address guest concerns promptly and professionally with a hospitality-first mindset
Assist the GM with labor and food cost control
Participate in hiring, promotions, transfers, and terminations
Communicate company updates and operational expectations clearly to the team
Serve as Manager on Duty when the GM is absent