Assistant General Manager - Aletitude Bar - Asheville Airport

Paradies Lagardère•Fletcher, NC

17h•Onsite

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. They are seeking passionate individuals to join their diverse and inclusive retail and dining environment. This role offers the opportunity to create a meaningful and positive impact on the community and environment, delivering first-class experiences for the traveling public within on-trend national brands or iconic local concepts. The Assistant General Manager will also contribute to building a great workplace by fostering an engaged workforce, promoting career development, and facilitating learning, all while maintaining a strong passion for guest service.

Requirements

5-7 years of experience restaurant management experience.
Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion.
Ability to lift a minimum of 25 lbs.
Ability to perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
Standing for long periods.
Ability to work in an environment with varying temperatures.
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must agree to work various shifts in a 7/365 team-oriented environment.
Proficiency required in reading, writing, Microsoft Office, and mathematics.

Nice To Haves

Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.

Responsibilities

Create a meaningful and positive impact on your community and the environment.
Create and deliver first-class experiences for the traveling public.
Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
Maintain a professional bar image, including cleanliness, drink presentation standards, and grooming standards.
Be a visible presence, available to members of your team, guests, and airport partners.
Monitor the performance of your team and operational systems, making adjustments, as necessary.
Ensure positive guest service in all areas.
Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours.
Take all appropriate actions to turn dissatisfied guests into return guests.
Drive top line sales and profitability.
Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.