Assistant General Manager, Restaurant R'evolution

Royal Sonesta New Orleans, LA•New Orleans, LA

2d•Onsite

About The Position

Restaurant R’evolution, a premier fine dining establishment in the heart of New Orleans, is seeking a highly motivated and experienced Assistant General Manager (AGM) to join our leadership team. The AGM will play a pivotal role in ensuring the seamless operation of the restaurant, delivering exceptional guest experiences, and upholding the highest standards of service, quality, and hospitality. This position requires a passion for fine dining, strong leadership skills, and a commitment to excellence.

Requirements

Minimum of 3-5 years of experience in a leadership role within a fine dining or upscale restaurant environment.
Proven track record of delivering exceptional guest service and managing high-performing teams.
Strong knowledge of fine dining service standards, wine, and culinary trends.
Excellent communication, interpersonal, and organizational skills.
Ability to work in a fast-paced, high-pressure environment while maintaining composure and attention to detail.
Proficiency in restaurant management software (e.g., OpenTable or similar reservation software, Micros, or similar POS) and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required. Occasional mornings
Louisiana Responsible Vendor's Permit required

Nice To Haves

Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

Responsibilities

Assist the General Manager in overseeing daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service.
Ensure every guest receives impeccable service, addressing any concerns or special requests promptly and professionally.
Supervise, train, and mentor staff, fostering a positive and collaborative work environment. Conduct regular staff meetings and training sessions to maintain high service standards.
Assist in managing budgets, controlling costs, and optimizing profitability. Monitor inventory, labor costs, and revenue streams to meet financial goals.
Uphold the restaurant’s standards for food quality, presentation, and service, ensuring consistency across all aspects of the dining experience.
Collaborate with the events team and Maitre d’ to plan and execute private dining events, wine dinners, and other special occasions.
Ensure compliance with all health, safety, and sanitation regulations, as well as local and state laws.
Maintain strong relationships with suppliers and vendors to ensure the highest quality ingredients and products.
Address and resolve any operational or guest-related issues with professionalism and efficiency.
Contribute creative ideas to enhance the guest experience, improve operational efficiency, and drive revenue growth.
Other duties and responsibilities may be assigned.