Assistant General Manager

Panera Bread•Richmond, VA

23h•Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers perks, a welcoming culture, and the opportunity to make a real impact. As an Assistant General Manager, you will lead an amazing team and a beloved neighborhood bakery-cafe to sweet success. You will inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business, while taking ownership of hiring, training, and development at your location. Panera emphasizes making the familiar fantastic, serving flavorful, handcrafted meals centered around freshly baked artisan bread, free of any items on their 'No No' List. The company also commits to giving back to the community by confronting hunger through Panera Cares community cafes, day-end donations at bakery-cafe locations, and partnerships with local non-profit organizations. With over 2,000 Panera LLC and independent franchise bakery-cafes, the company has been a source of career and personal growth opportunities for over 25 years, fostering a culture of warmth, belonging, growth, and trust.

Requirements

Minimum age: 18 years of age.
ServSafe certification (or ability to achieve).
Proven ability to drive positive results through strong business acumen.
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects 50 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
Successful completion of a background check.

Nice To Haves

1+ years of restaurant management experience preferred.

Responsibilities

Support your General Manager by making key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
Help build our Culture of warmth, belonging, growth, and trust.