Assistant General Manager

The Works Bakery Cafe • Town of Guilderland, NY

10d • $55,000 - $65,000 • Onsite

About The Position

The Works Café is seeking an Assistant Manager for their Guilderland, NY location. This role supports the General Manager in all aspects of café operations, with a focus on sales growth, customer service, and team building. The Assistant Manager will connect with both customers and staff, playing a hands-on role in building a community-conscious café. This is a full-time position reporting to the General Manager and overseeing Shift Leaders and all store personnel.

Requirements

• Experienced and energetic food service professional
• Hard-working, driven, and leads by example
• Able to inspire others to meet the company’s strategic goals
• Able to assess and advocate for what your team needs to achieve success
• Strives to nurture and mentor talent
• Detail-oriented
• Weekend availability
• Unusually strong passion for delighting customers
• Able to stand and walk for periods of 8 to 10 hours each shift
• Able to reach, bend, balance, and transport objects repeatedly during a shift

Nice To Haves

• Cares much more about the health and well-being of their team members, customers, and communities than the average management candidate

Responsibilities

• Recruit and hire talented individuals to fulfill staffing needs
• Train, mentor, and motivate shift leaders and other personnel
• Assist the General Manager in ways that will help build the café's profits, strengthen the company culture, improve customer service, food quality, and team members’ morale
• Assist the General Manager with office and administrative tasks

Benefits

• Open book management policy
• Average 50-hour, 5-day work week
• Employee discount on meals
• Competitive pay
• Paid vacations
• Medical insurance
• Dental insurance
• Vision insurance
• Performance-based BONUS opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed