Assitant General Manager - Delta Sky Club - Nashville Airport (BNA)

Compass Group•Nashville, TN

2d•$78,000•Onsite

About The Position

Eurest, a division of Compass Group USA, is seeking a passionate, people-focused Assistant General Manager to help lead the VIP Delta Sky Club at Nashville International Airport (BNA). This is an exciting opportunity to join a premium airport hospitality environment where Southern hospitality meets elevated service. You’ll help create memorable experiences for travelers through exceptional food and beverage, genuine guest connections, and a team committed to delivering outstanding service every day. As the Assistant General Manager, you’ll provide hands-on leadership for daily lounge operations, coach and develop a high-performing team, and ensure operational, culinary, financial, safety, and brand standards are consistently achieved.

Requirements

Flexible schedule and open availability required, including early mornings, evenings, weekends, holidays, and closing shifts.
2 to 4 years of food service, hospitality, restaurant, or related management experience.
2 to 4 years of experience leading, coaching, and developing teams.
Experience in upscale or premium hospitality, including restaurants, hotels, airport lounges, private clubs, bars, or corporate dining.
Strong knowledge of food and beverage operations, food safety, quality, presentation, and guest experience.
Financial acumen with experience managing labor, expenses, budgets, inventory, and operational performance.
Proficiency with Microsoft Office and technology used to support daily operations.
Strong communication, organization, leadership, and problem-solving skills.
A genuine passion for hospitality, developing people, and creating memorable guest experiences.

Nice To Haves

ServSafe Food Manager Certification preferred or ability to obtain upon hire.
Associate degree in Hospitality, Business, Culinary Arts, or related field preferred; equivalent experience will be considered.

Responsibilities

Assist in leading daily Delta Sky Club operations while driving exceptional guest service and operational excellence.
Support a premium food, beverage, and hospitality experience with a focus on quality, presentation, cleanliness, and guest satisfaction.
Recruit, train, coach, motivate, and develop team members while building a culture of accountability, teamwork, and service excellence.
Provide visible, hands-on leadership across guest services, food and beverage, staffing, inventory, and operational compliance.
Partner with leadership, airport stakeholders, and cross-functional teams to ensure seamless lounge operations.
Monitor labor, expenses, productivity, inventory, and service standards while identifying opportunities for continuous improvement.
Build strong relationships with guests, team members, clients, and business partners.
Ensure compliance with company, airport, health, safety, sanitation, and regulatory requirements.
Support special projects and initiatives as assigned by the General Manager.