Assistant General Manager

Row34•Boston, MA

9d•Onsite

About The Position

Row 34 is an award-winning, high-energy oyster bar with locations in Boston’s Seaport, Cambridge, Kenmore Square, and Portsmouth, NH. Our Kenmore location is in the heart of Kenmore Square in the Hotel Commonwealth - just a short walk to Fenway Park. We’re looking for an experienced Assistant General Manager to join our Kenmore leadership team, with a strong focus on service operations. This is a hands-on leadership role built around presence, energy, and hospitality. As AGM, you’ll partner closely with the General Manager to lead daily operations, support and develop the team, and ensure an exceptional guest experience from open to close. This role includes direct ownership of server operations. This includes the server schedule, interviewing, hiring and training the team, maintaining service standards. You’ll be on the floor during service—coaching, troubleshooting, and setting the tone—while also supporting the behind-the-scenes work that keeps the restaurant running at a high level.

Requirements

3+ years of management experience in a high-volume, full-service restaurant
Strong understanding of bar operations, inventory management, and cost controls
Proven ability to lead teams in a fast-paced, service-driven environment
A strong floor presence with a genuine passion for hospitality
Clear communicator with a calm, solutions-focused approach

Responsibilities

Lead from the floor in a high-volume, fast-paced environment
Set and uphold the standard for warm, knowledgeable, and efficient service
Coach, develop, and support FOH managers and hourly team members
Partner with the GM on daily operations, staffing, and overall performance
Ensure consistency in beverage quality, execution, and guest experience at the bar
Help drive a positive, team-first culture across FOH and BOH
Maintain a clean, safe, and fully compliant restaurant environment
Step in wherever needed to keep service running smoothly