San Francisco - Assistant General Manager (Apply Here for all Retail Locations)
Philz Coffee•San Francisco, CA
•Onsite
About The Position
At Philz, we’re doing something bigger than coffee - we’re growing leaders who Better People’s Days. As we open new stores in new communities, we're looking for Assistant General Managers (AGM) who want to grow with us. Our AGM roles are fantastic opportunities for continued growth in retail leadership, home office, and/or roasting plant positions. Assistant General Managers are members of the store’s leadership team and use independent judgment to oversee key aspects of Philz company initiatives, financial results, store operations, and team member development.
Requirements
- 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment
- 1-2 years of experience in people programs such as hiring, training, and coaching team members
- Previous experience in store-level rollouts of promotions and programs
- Experience managing scheduling, inventory, payroll, and compliance
- Strong experience supervising food safety and other risk management programs
- Familiarity with financial controls, including labor and food cost management
- Proficiency with Google Suite and Microsoft Suite.
- Schedule flexibility and willing and able to work a variety of days and shifts
- To ensure the well-being of our team members and community, you will need to secure a Food Manager certification OR complete the Philz Coffee Food Manager certification within the first 30 days of employment.
Nice To Haves
- Exposure to scheduling and/or inventory systems a plus
Responsibilities
- Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance
- Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up
- Ensure a store experience that is in line with Philz's core values and standards
- Respond to customer feedback across all channels and take action to improve the store experience
- Coach and evaluate team members, providing feedback and making decisions that support their growth
- Lead the rollout of new initiatives and ensure your team is trained and ready
Benefits
- Paid vacation and sick time
- Medical, dental, and vision insurance
- 401(k) with company match
- Company-paid life insurance (plus optional family coverage)
- FSA and HSA with company contribution
- Hospital indemnity, accident, and critical illness insurance
- Free mental health sessions through our Employee Assistance Program
- A free drink and a free food item every shift
- Discounts on beans, food, and merch
- Free Philz swag
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
