Assistant General Manager
About The Position
Dear Charlotte is a new Mediterranean-inspired rooftop restaurant, bar, and event destination coming to Charlotte. Designed as a high-energy destination with a sophisticated but approachable atmosphere, Dear Charlotte will feature Mediterranean-inspired cuisine, a cocktail-forward beverage program, and approximately 120 seats across indoor and outdoor spaces. We're building the leadership team from the ground up and are looking for an Assistant General Manager who is excited by the opportunity to help open something new, develop a team, and create an exceptional guest experience from day one.
Requirements
- 3+ years of progressive restaurant management experience
- Experience in high-volume restaurant operations
- Strong floor leadership and guest-service skills
- Experience with scheduling, labor management, and operational controls
- Experience hiring, training, and developing team members
- Strong communication and problem-solving skills
- Comfortable working in a fast-paced, high-energy environment
- Hands-on leadership style
Nice To Haves
- New restaurant opening experience
- Rooftop restaurant or bar operations
- Elevated casual or upscale dining
- Hotel food & beverage
- Cocktail-forward or beverage-driven concepts
- Private events and group dining
Responsibilities
- Support the General Manager through pre-opening, opening, and ongoing operations
- Help recruit, interview, onboard, train, and develop the restaurant team
- Lead daily FOH operations and service execution
- Serve as a visible floor leader during high-volume services
- Establish and maintain service standards and operating procedures
- Support scheduling, labor management, and shift performance
- Help manage restaurant systems, communication, and accountability
- Support inventory, ordering, and cost-control processes
- Partner with the bar and culinary teams to ensure smooth service execution
- Support guest recovery and build strong relationships with repeat and VIP guests
- Assist with private events and other revenue-generating opportunities
- Coach team members in hospitality, service standards, menu knowledge, and sales execution
- Help create a positive, accountable, and high-performing team culture
- Step into the GM's responsibilities when needed
Benefits
- $65,000–$75,000 salary + bonus opportunity
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- Health and wellness benefits
- Dining perks
- Career growth and advancement opportunities
- Opportunity to be part of a brand-new restaurant opening
- The chance to help shape the team, culture, and guest experience from day one
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
