Assistant General Manager - Durham, NC

Panera Bread•Durham, NC

1d•Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers great perks, a welcoming culture, and the opportunity to make a real impact every day. As an Assistant General Manager, you will lead an amazing team and a beloved neighborhood bakery-cafe to sweet success. You'll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business—while taking ownership of hiring, training, and development at your location. Panera has more than 2,000 bakery-cafes across the U.S. and Canada, offering career and personal growth opportunities. The company focuses on serving flavorful, handcrafted meals with freshly baked artisan bread, free of items on their 'No No' List. Panera also gives back to the community through day-end donations at bakery-cafe locations and partnerships with local non-profit organizations to confront hunger, including through Panera Cares community cafes that offer a dignified dining experience.

Requirements

Minimum age: 18 years of age.
ServSafe certification (or ability to achieve).
Proven ability to drive positive results through strong business acumen.
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
Flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects 50 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Nice To Haves

1+ years of restaurant management experience preferred.

Responsibilities

Support your General Manager by making key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support the hiring, on-boarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
Help build our Culture of warmth, belonging, growth, and trust.

Benefits

Competitive pay & eligible for quarterly bonuses
Free on-shift meals & unlimited fountain beverages
Paid vacation, sick time, and holidays
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!

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