Assistant General Manager, Diamond Bar County Estates
About The Position
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as On-site Assistant General Manager for Diamond Bar Country Estates in Diamond Bar, CA. Property Management Professionals LLC. (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We offer a personalized, boutique level of service backed by the scale and resources of Odevo. We are privately owned, locally independent, and committed to elevating the lifestyle experience for the communities we serve. Our company's growth and people-centric culture provide opportunities for professional growth.
Requirements
- Demonstrated ability to communicate effectively and provide exceptional service to a residential community.
- Highly organized, detail-oriented, and proactive in anticipating the needs of both staff and residents.
- Knowledge of homeowner’s association governing documents (CC&Rs, Bylaws, Articles of Incorporation) with the ability to interpret and apply guidelines.
- Understanding of standard property management practices, building and grounds maintenance requirements, personnel management, and budgeting/financial processes.
- Strong proficiency in Microsoft Office and ability to learn and navigate property management software.
- Excellent problem-solving and decision-making skills.
- Accurate data entry and typing abilities.
- Competence with basic math and financial reconciliation.
- Strong interpersonal and written communication skills, with the ability to communicate in a respectful and positive manner.
- Consistent, reliable attendance and a stable employment record.
Nice To Haves
- Bachelor’s degree preferred but not required.
- CMCA, CCAM, AMS, or other related industry designation preferred.
Responsibilities
- Manage all resales and leases, serving as the primary point of contact for resale approvals.
- Maintain accurate electronic records and prepare monthly reports for Board meetings.
- Oversee unit availability, leasing, payments, and resale transactions; ensure annual tax obligations are met.
- Manage the delinquency and collection process in coordination with the Delinquency Coordinator and Legal team.
- Process invoices through Strongroom and oversee purchasing, ensuring accurate coding of monthly credit card statements.
- Review monthly financials, collaborate with the accounting team to resolve discrepancies, and prepare variance reports.
- Assist the General Manager in developing and managing annual budgets.
- Draft content for weekly resident memos to keep residents informed.
- Assist in Request for Proposals (RFPs) and bid collection when necessary.
- Perform other duties as assigned to support community operations.
- Assist in preparing Board meeting agendas and ensure timely posting.
- Prepare Board packets and ensure timely delivery to all Board members.
- Attend Board and Committee meetings, taking accurate meeting minutes.
- Support the General Manager with annual elections and the mailing of the annual budget.
- Coordinate staff events, including monthly all-staff meetings and annual celebrations such as the holiday party.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
