Assistant General Manager
About The Position
We are Midwest’s largest food management company offering custom dining, refreshment services, and special events catering. Our passionate team of highly skilled food service industry leaders explores what’s new and what’s next, creating fresh and vibrant offerings for our guests. We serve more than 10,000 high‑quality meals a day across more than 475 locations and are 900 employees strong and growing. Great food and impeccable service, delivered by happy, hardworking people. If you enjoy pleasing guests and being part of a polished team that makes a difference every day, we’re looking for you! Continental Services is searching for an Assistant General Manager who’s not just a natural with guests, but an outgoing, self‑starting leader ready to bring creativity, passion, and positive energy to the campus. We’re looking for someone who thrives in a fast‑paced environment, inspires their team, and isn’t afraid to take initiative to craft unforgettable experiences. If you’re driven, dynamic, and excited to make your mark, we’d love to talk. Let’s create something extraordinary together!
Requirements
- Assistance General Manager role (5+ years relevant experience).
- DOT certification required.
- Strong proficiency with Microsoft Office Suite and industry systems.
- Communicates directly and honestly; listens well and encourages open thinking.
- Values align with company culture; ethical, trustworthy, and forward‑thinking.
Nice To Haves
- Bachelor’s degree in hospitality, or equivalent experience.
- Five or more years of experience; large‑scale operation preferred.
- Prior management experience is strongly preferred.
- ServSafe Manager and Allergen certifications preferred (or willingness to obtain).
- Strong written and verbal communication skills.
- Professional, polished appearance and demeanor.
- Ability to build relationships with clients and industry partners.
Responsibilities
- Responsible for flow of service.
- Conduct daily line checks and verify all items are available for service.
- Communicate food and service issues to staff and drive continuous improvement.
- Assist with BEO creation and catering sales responsibilities.
- Prepare weekly schedules and forecast needs.
- Maintain cleanliness and sanitation standards.
- Oversee staff development, training, and team‑building plans.
- Manage inventory and ordering processes.
- Assist in achieving financial goals.
- Attend regular management meetings.
- Provide leadership as a working manager.
- Participate in interviewing, selecting, and assessing talent.
- Set performance expectations and manage delegation of duties.
- Offer coaching, training, and development opportunities.
- Resolve employee concerns and escalated issues.
- Assist with annual employee evaluations.
- Develop training materials and programs.
- Oversight of HR functions including lifecycle of employee
Benefits
- Health Coverage – Medical, Dental and Vision
- Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Parental Leave
- 401(k) with company match
- Paid Time Off
- Wellness Programs
- Referral bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
