Assistant General Manager
About The Position
The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale restaurant and nightlife concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production, and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events. Alphabet is The h.wood Group's version of a neighborhood gathering place rooted in classic Americana dining, created in partnership with Chef Timothy Hollingsworth and Caruso. Inspired by the iconic Alphabet Streets of Pacific Palisades, the concept offers elevated comfort food, timeless cocktails, and a warm, familiar setting designed for the community to reconnect and gather. Refined yet approachable, Alphabet brings a distinctly California take on the classic American grill. The Assistant General Manager plays a crucial role in maintaining high standards of service, implementing policies, and optimizing overall restaurant performance. They will work in collaboration with the General Manager to oversee daily restaurant operations, staff management, customer satisfaction, and administrative tasks. The ideal candidate will have a passion for fine dining, be organized, and doesn’t mind wearing multiple hats.
Requirements
- Minimum of 3 years’ management experience in a full-service, high-volume dining establishment.
- Must be 21+ years of age.
- Must be authorized to work in the United States.
- Must be able to manage multiple tasks in stressful environments.
- Strong knowledge of front and back house operations.
- Great decision making and organizational skills.
- Upbeat and energetic attitude.
- Responsible and trustworthy.
- Attentive to detail.
Responsibilities
- Manage day-to-day restaurant operations.
- Provide superior customer service to ensure customer satisfaction and retention.
- Respond to customer concerns efficiently and in a professional manner.
- Enforce and offer the best quality of products possible.
- Support restaurant standard practices such as P&L analysis and monthly inventory.
- Manage staff schedules based on forecast and performance measures.
- Evaluate staff performance and provide coaching to improve productivity.
- Act as a brand ambassador for the company.
- Ensure compliance of service and hospitality standards.
- Provide support to General Manager.
- Other tasks as assigned.
Benefits
- Flexible, routine-time off
- Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment.
- Company Dining Discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
