Assistant General Manager - Fairfield

Plamondon Companies Master • Cumberland, MD

4d • Onsite

About The Position

At Plamondon Hospitality Partners, people are the heart of our business. Plamondon Hospitality Partners is currently seeking a Hotel Assistant General Manager to join the team. The Assistant General Manager is responsible for assisting the General Manager in the successful oversight of all operations of the hotel property. Successful oversight includes guest satisfaction, Human Resources, associate engagement and retention, financial performance, and sales and revenue generation.

Requirements

• Exceptional customer service skills, including quality standards for service.
• Outstanding interpersonal, communication, problem-solving, and analytical skills.
• Possess the fundamental competencies required for accomplishing work activities with Job Specific Computer Skills, Mathematical Reasoning, Oral Comprehension, Reading Comprehension, and Writing.
• Ability to contribute both strategically and operationally to facilitate the accomplishment of work goals.
• Knowledge of principles and procedures for associate recruitment, selection, training and development, compensation and benefits, and labor relations.
• Ability to build a skilled successful team that works toward guest satisfaction and other established goals.
• Ability to manage multiple projects and prioritize tasks to meet goals.
• Proficient in Microsoft Word, Excel, Outlook, Teams, and other similar software packages.
• Must possess a valid driver’s license, proper insurance coverage, and a reliable vehicle for business-related travel.
• Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60lbs.

Nice To Haves

• Prior Marriott Select Service or Hilton Select Service experience preferred.
• Marriott Fosse or Hilton OnQ experience preferred.

Responsibilities

• Assisting the General Manager in the successful oversight of all operations of the hotel property.
• Ensuring guest satisfaction.
• Managing Human Resources functions.
• Overseeing associate engagement and retention.
• Monitoring financial performance.
• Driving sales and revenue generation.

Benefits

• Up to 20% Performance Bonuses
• Medical, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k)
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed