Assistant General Manager
About The Position
The Assistant Manager supports the General Manager in all aspects of café operations at one location, with a focus on sales growth, customer service, and team building. The role involves connecting with customers and staff and taking a hands-on part in building a community-conscious café. The Assistant Manager reports to the General Manager and oversees Shift Leaders and all store personnel. The Works Café is a growing regional chain of community-minded cafés offering food made with healthy, local ingredients. Its mission is to contribute to the health and well-being of customers, team members, communities, and the environment. The company describes its culture as vibrant and community-oriented, with opportunities for career advancement. The successful candidate is an experienced, energetic food service professional who leads by example, works hard, and helps wherever needed. They inspire others to meet company goals, advocate for their team, and nurture and mentor talent. Candidates should care deeply about the well-being of team members, customers, and communities, be detail-oriented, have weekend availability, and have a strong passion for delighting customers. The role requires standing and walking for periods of 8 to 10 hours per shift and repeatedly reaching, bending, balancing, and transporting objects during a shift.
Requirements
- Experienced food service professional.
- Energetic, hardworking, and driven, with a lead-by-example approach and willingness to help where needed.
- Able to inspire others to meet company strategic goals and assess and advocate for team needs.
- Committed to nurturing and mentoring talent.
- Strong concern for the health and well-being of team members, customers, and communities.
- Detail-oriented.
- Weekend availability.
- Strong passion for delighting customers.
- Able to stand and walk for 8 to 10 hours per shift.
- Able to repeatedly reach, bend, balance, and transport objects during a shift.
Responsibilities
- Recruit and hire talented individuals to meet staffing needs.
- Train, mentor, and motivate Shift Leaders and other personnel.
- Assist the General Manager with efforts to grow café profits, strengthen company culture, improve customer service and food quality, and support team member morale.
- Assist the General Manager with office and administrative tasks.
- Support all aspects of café operations at one location, focusing on sales growth, customer service, and team building.
- Oversee Shift Leaders and all store personnel.
Benefits
- Employee discount on meals.
- Paid vacations.
- Medical, dental, and vision insurance.
- Performance-based bonus opportunities.
- Competitive pay.
- Open book management policy.
- Average 50-hour, 5-day work week.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
