Onsite Assistant General Manager (Hollybrook)

RealManage•Pembroke Pines, FL

7d•$60,000 - $65,000•Onsite

About The Position

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a testament to the positive feedback from our employees. At RealManage, we deeply value your professionalism and dedication, ensuring your long-term career success and considering you a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: Integrity, Respect, Selflessness, Personal Relationships, and Always Improving.

Requirements

Previous condominium, HOA, property management, or administrative experience preferred.
Strong organizational, multitasking, and communication skills.
Proficiency in Microsoft Office, spreadsheets, and property management software.
Ability to maintain confidentiality and handle sensitive Association matters professionally.
Knowledge of Florida condominium operations and governing documents preferred.

Nice To Haves

Active Florida CAM License preferred or ability to obtain within a designated timeframe.

Responsibilities

Supports the General Manager in daily operations of community associations, ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles.
Collaborates closely with the CAM, DCAM, Board of Directors, developer, and/or builder to support community operations, resolve issues, promote community harmony, enforce deed restrictions, and enhance the value of each community.
Assists with operational coordination, resident communications, records management, meeting preparation, vendor coordination, and administrative compliance in accordance with Florida Statute Chapter 718 and the Association’s governing documents.
Responds to resident inquiries and provides customer service support to owners, residents, vendors, and guests.
Assists with the preparation and distribution of community notices, correspondence, and operational communications.
Maintains organized digital and physical Association records and files.
Coordinates and processes official records requests in accordance with Florida Statute Chapter 718 and Association procedures.
Assists with document retention, scanning, digital filing, and web archiving of Association records and meeting documents.
Ensures meeting notices, agendas, affidavits, and postings are prepared and distributed within statutory deadlines.
Maintains compliance logs, tracking spreadsheets, and administrative reports.
Assists with preparation of Board meeting agendas and meeting packets.
Coordinates meeting room setup, sign-in sheets, attendance tracking, and proxy collection.
Assists with annual meeting preparations, election materials, and owner voting documentation.
Attends Board and committee meetings as requested and assists with follow-up items and action tracking.
Obtains and organizes vendor proposals, bids, and supporting documentation for management and Board review.
Coordinates scheduling with contractors, vendors, and service providers.
Tracks project timelines, proposals, and operational tasks using spreadsheets and management software.
Processes and routes invoices through the Association’s online approval system.
Assists with purchase orders, work order tracking, and vendor documentation.
Maintains spreadsheets related to projects, violations, inventory, records requests, contracts, and operational tracking.