Assistant General Manager
About The Position
The Assistant General Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. The ideal candidate loves working in a fast-paced, multi-faceted restaurant/entertainment scene, can communicate with team members and guests in a way that inspires FUN, thrives on instant satisfaction, and is motivated by improving guest experiences and encouraging team performance. They are goal-oriented, capable of handling high-volume days, and can manage 100K days while walking five miles a shift and working an average of 50-hour work weeks. The role requires the ability to oversee all aspects of the business, from minor details to the big picture.
Requirements
- 21+ years of age
- 5+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Strong business acumen
- Ability to lead a team to create a memorable guest experience
- Ability to work weekends, nights and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions.
Responsibilities
- Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale.
- Analyzes financial reports and develops action plans to grow revenue and control costs in order to meet or exceed annual budgets.
- Assures the execution of staff training programs.
- Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
- Delivers an unparalleled guest experience through the best combination of food, drinks, and games.
- Maintains a safe and secure environment for all guests and staff.
- Continuously improves operational execution through attention to detail and adherence to operating standards and procedures.
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision
- Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- FUN work environment
- Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
