Assistant General Manager, Golf
About The Position
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking an Assistant General Manager of Golf to assist the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, with the ability to develop a proficiency at using our equipment, including our golf simulators. The Assistant General Manager of Performance reports directly to the General Manager of Performance.
Requirements
- Passion for the game of golf
- Hospitality, hotel or golf course/club, or sports management experience preferred
- Exemplary communication, time management and organization skills
- Upbeat energy and enthusiasm and a positive attitude
- Ability to think on your feet and manage customer expectations
- Ability to work in a fast paced environment
- Availability to be present in the space primarily mornings/afternoons, and weekends/holidays
- Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
Responsibilities
- Assist the General Manager of Performance in management and training of morning and afternoon golf staff
- Provide above-and-beyond service to Guests with a friendly face
- Open the location in the mornings and weekends
- Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained
- Cultivate meaningful relationships with Guests and display attention to detail by actively checking in with Guests throughout their booking
- Maintain and organize golf bag storage and all golf equipment
- Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets
- Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses.
- Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items
- Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
- Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
- Verify guests' legal drinking age
Benefits
- Health, Dental, and Vision insurance
- Long and Short Term Disability
- Accident and Critical Illness Insurance
- 401K
- Meals while working are included for free
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
