Assistant Front Office Manager PM Shift

Homma Talent • Marathon, FL

20h • $65,000 - $65,000 • Onsite

About The Position

A modern luxury oceanfront resort in Marathon with stunning views from every room, seeks an Assistant Front Office Manager dedicated to the PM Shift to support evening operations and act as a leader on duty during peak guest activity hours.

Requirements

• 2–4 years of front desk supervisory experience in hospitality (luxury resort preferred).
• Bachelor's Degree in Hospitality/Tourism Management.
• Strong customer service and problem -solving skills.
• Proficiency with PMS and basic computer systems.
• Availability strictly for PM shifts (evenings/nights), including weekends and holidays.
• Ability to work independently as a leader on duty.
• Positive attitude and commitment to luxury guest experiences.
• Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation to Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer.

Responsibilities

• Supervise Front Desk Agents and guest services during the PM shift.
• Ensure smooth check -ins, check -outs, and concierge -level service in the evenings.
• Resolve guest concerns promptly and professionally.
• Oversee night audit preparation and evening operations.
• Coach and support team members to maintain exceptional service standards.
• Collaborate with other departments for seamless handoffs and guest satisfaction.
• Monitor room status, billing, and security protocols during the shift.

Benefits

• $65,000 USD Annual Salary
• Insurance plans
• 401(k)
• Additional benefits from the EOS Guide
• Housing
• Onsite housing: $2,600 per month (all utilities included), 2 -bedroom unit with 1 bathroom and balcony
• Offsite housing: $1,450 per month for a 1 -bedroom apartment (all utilities included)
• Arrival flight

What This Job Offers

• Job Type: Full-time
• Career Level: Manager