Assistant Front-End Manager

Albertsons Companies • Billings, MT

7d • Onsite

About The Position

Join Albertsons Companies as an Assistant Front-End Manager for an exciting opportunity where customer service, operational consistency, and checkout efficiency come together. We are looking for team-focused managers passionate about customer service, people development, and operational excellence. In this role, you will help oversee front-end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This position offers a fast-paced, customer-facing environment where your work directly supports store results and customer satisfaction. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.

Requirements

• Strong customer-service focus with a professional team presence
• Effective communication, coaching, and collaboration skills
• Strong organization, prioritization, and planning abilities
• Ability to stay composed in fast-paced, customer-facing environments
• Front-end operations and customer service execution
• Cash handling, reconciliation, and compliance practices
• Labor planning, scheduling, and service coverage
• Safety awareness and loss-prevention support
• Front-end systems, registers, and store operations
• Cash handling procedures, security protocols, and transaction policies
• Scheduling tools and basic computer applications
• Ability to review service metrics, cash variance, and performance trends
• Ability to train, coach, and support associate development
• Ability to stand, move, lift, carry, or push objects as required
• Ability to operate and troubleshoot front-end equipment
• Flexible availability including evenings, weekends, and holidays
• Reliable attendance
• Compliance with company policies, safety standards, and the Code of Business Conduct

Responsibilities

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service
• Support customer service programs and respond to customer concerns in a timely and professional manner
• Provide checkout support as needed, including register functions and customer assistance
• Guide and oversee front-end activities including scheduling, service levels, and daily operations
• Maintain cleanliness, organization, and a positive front-end environment
• Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
• Monitor inventory and ordering of front-end supplies and materials
• Hire, train, coach, and develop front-end associates and supervisors
• Support labor planning, budgeting, and expense control for the department
• Maintain compliance with company policies, safety standards, and operational procedures
• Complete daily reports, payroll processes, and required documentation

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed