Hybrid Assistant / Front Desk
NappStar DMV•Waldorf, MD
•Hybrid
About The Position
Join our team and help us showcase the beauty and creativity of our salon to the world! We are looking for someone with a passion for locs, healthy hair care practices, and a desire to learn more about servicing locs within NappStar standards. The ideal candidate is coachable, hardworking, goal-oriented, and open to learning our methods. This role involves building and maintaining strong client relationships and participating with our social team to advertise the business. You will work well independently and as part of a team, while also being flexible with your schedule to support the needs of the salon.
Requirements
- Be on time for assigned shift
- Clock In / Clock Out for shifts
- Maintain a positive attitude and contribute towards a quality work environment
- Hardworking, goal orientated and be open to learning the NappStar way of things.
- Willingness to participate with our social team to advertise the business
- Works well independently and as part of a team.
- Willing to build and maintain strong client relationships.
- Have complete knowledge and understanding of all services and products while educating and training clients in these areas
- Possess the ability to work without direct supervision
- Be flexible with your schedule, supporting the needs of the salon
Nice To Haves
- Strong verbal and communication skills
- Knowledge of beauty industry trends is a plus
- Ability to work in a fast-paced environment
- Cosmetology license is a plus
- A person with passion for locs, healthy hair care practices and learning more about locs and how to service them within NappStar standards.
- Coachable
- Develop professional relationships with regular clients & welcome new clients
- Communicate effectively with Stylists and Management about service pricing and client notes
- Participate in creating content with the social media team for salon marketing
- Participate in training and reviews
- Maintain a consistent, regular attendance record
- Properly care for equipment and use proper amounts of product
- Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures
- Communicate to management any and all occurrences involving team members or clients in the salon that require attention
- Maintain complete confidentiality in all client matters in accordance with company policy
- Handle client questions and concerns professionally
- Provide accurate, appropriate and immediate responses to all requests by clients ensuring complete client satisfaction
- Regularly attend, participate in and support training and staff meetings for the salon
- Assist in all areas of salon operations, as requested by management
- Work during black out dates and Mandatory work days
Responsibilities
- Check in/out clients
- Service clients with shampoo and treatment services
- Assist stylists with maintaining the salon flow
- Assist with client hair services as needed
- Submit shift forms
- Perform assigned open / close duties
- Perform services within time standards
- Adhere to the uniform standard (including hair)
- Complete shift tasks
- Follow salon standards for services, behavior and general workflow
- Keep a clean & hygienic work space
- Service clients within NappStar standards
- Develop professional relationships with regular clients & welcome new clients
- Assist fellow stylists with services to ensure no wait time for clients
- Communicate effectively with Stylists and Management about service pricing and client notes
- Participate in creating content with the social media team for salon marketing
- Participate in training and reviews
- Maintain a consistent, regular attendance record
- Properly care for equipment and use proper amounts of product
- Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures
- Communicate to management any and all occurrences involving team members or clients in the salon that require attention
- Maintain complete confidentiality in all client matters in accordance with company policy
- Handle client questions and concerns professionally
- Provide accurate, appropriate and immediate responses to all requests by clients ensuring complete client satisfaction
- Regularly attend, participate in and support training and staff meetings for the salon
- Assist in all areas of salon operations, as requested by management
- Work during black out dates and Mandatory work days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
