Assistant Food & Beverage Manager - Branson Convention Center

Legends Global•Branson, MO

14d

About The Position

This position is responsible for overseeing the full-time and part-time banquet servers, as well as contracted personnel, within the Food and Beverage Department. Reporting to the Food & Beverage Manager, the Assistant Manager is accountable for the planning and execution of catering and concessions events, ensuring the highest standards are consistently maintained. Additionally, the Assistant Manager is responsible for fulfilling goals and adhering to budgets established by the Food & Beverage Manager. Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have attention to detail
Must have good verbal and written communication skills
Must have strong customer service skills
Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events
Must have strong interpersonal skills
Must have good organizational skills
Ability to multi-task and establish priorities
Must be ServSafe Certified or be able to obtain certification within 90 days.
Must possess SMART certification or be able to obtain it within 90 days.
Must be able to pass and maintain PCI compliance
Must be able to pass criminal background check
Must have considerable skill in the use of personal computers and be knowledgeable in MS Word, Excel, Outlook, and computerized accounting systems.
While performing the duties of this job, the employee is regularly required to move around the facility, to stand for long hours during events, and communicate with clients and staff.
This position may require work inside or outside of the building, as needed by events.
Daily lifting up to 50 lbs.
Occasional lifting up to 75 lbs.
Constant standing, walking, stooping.
Constant reaching and handling products.
Ability to work extended hours productively.
Fast-paced, very physical environment.
Working in both indoor and outdoor settings.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed

Nice To Haves

College degree and/or equivalent work experience in a comparable facility or related field preferred.

Responsibilities

Supervise, direct and train all banquet personnel including but not limited to all hourly servers, bartenders, concessionaires, banquet captains and temp staff.
Ensure the proper set-up of the event rooms as it relates to food & beverage in accordance with event diagrams and communicate any necessary adjustments or recommendations with the event services staff
Assist in the coordination of any additional arrangements in planning such as rental of equipment, beverages, and linen
Coordinates and supervises the execution of all banquet functions to ensure clients' specifications are met
Manage the labor, beverage and ancillary costs for events as determined by event needs, event revenue, yearly budget and pre-event costing sheet and report back to Catering Sales and F&B Director with all necessary information
Oversee the proper uniform appearance of the service team
Responsible for the efficiency and productivity of the service team
Monitor the client's needs throughout the event to ensure customer satisfaction and communicate any changes to the proper departments including but not limited to the culinary department, catering sales and event services
Help maintain payroll for all direct reports in accordance with Legends/ASM Global guidelines and all federal and state laws
Organize all concession services to include but not limited to: staffing, event schedule, menu selection, stand lay-out, cleaning, register and menu board programming
Mentoring team members to grow their skills and confidence.
Other duties as necessary