Reef 76 | Assistant Food and Beverage Manager

Omni Hotels & ResortsFort Lauderdale, FL
Onsite

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: To ensure the maximum guest satisfaction in a consistent and controlled atmosphere providing Food and Beverage products complying with Omni Food & Beverage standards. Responsible for the proper training and supervision of Food & Beverage personnel.

Requirements

  • Previous Restaurant Manager Experience required
  • Flexible schedule including evenings, weekends, and holidays
  • Understanding of financial statements and labor productivity
  • Must have unexpired Food Handlers and TABC – or obtain upon hire.
  • Must be able to stand and walk for an extended period of time or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

  • Consistently ensure the maximum guest satisfaction while dining in the restaurant.
  • Conduct pre-meal meetings with service staff on a daily basis.
  • Supervise the floor during operation.
  • Ensure that service personnel follow service protocol including steps of service.
  • Handle all complaints to the guests' satisfaction.
  • Make the staff weekly schedule.
  • Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.
  • Ensure the side-stations are fully stocked with equipment.
  • Make sure the beverage machines are functioning properly.
  • Ensure station rotation in seating.
  • Assist in seating or service of guests as necessary.
  • Monitor productivity of service staff.
  • Monitor the quality and consistency of the food product.
  • Make sure special boards and/or descriptions posted accurately.
  • Be familiar with clients so that there is constant recognition of all repeat guests.
  • Review reservations on a daily basis and check against the VIP list from the front desk.
  • Ensure all special attention details are handled properly.
  • Maintain the physical atmosphere and cleanliness of the restaurant.
  • Ensure the staff’s uniforms and appearances meet specifications.
  • Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
  • Make sure all equipment is in good condition and clean.
  • Ensure all lights and music are adjusted appropriately for each meal period.
  • Constantly perform positive up-selling techniques with service staff.
  • Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
  • Know and adhere to all company policies and procedures.
  • Know emergency procedures and work to prevent accidents.
  • Be familiar with and enforce all policies related to liquor liability laws.
  • Perform any and all other duties assigned and/or required by management.
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