Play a key role in crafting unforgettable experiences for our guests. The ideal candidate will leverage their innovative spirit with exceptional guest service and team leadership to create a vibrant and inviting atmosphere that keeps both guests and team members coming back for more. Assist the F&B Leadership Team in overseeing the day-to-day operations of the Outlets, supervising staff, ensuring they adhere to company policies, maintaining a high level of customer service, and following responsible food and alcohol service practices. Implement and enforce quality control measures for food and beverage preparation, presentation, and service to maintain consistent standards. Assist in budgeting and financial management, monitoring sales, controlling costs. Ensure compliance with local and state regulations regarding the service of alcoholic beverages, including age verification and responsible service practices. Oversee day-to-day food and beverage operations, ensuring seamless coordination between the kitchen and front-of-house staff, maintaining high standards of service, and promptly addressing any issues to guarantee guest satisfaction. Train, mentor, and motivate the food and beverage team, fostering a culture of excellence, professionalism, and teamwork, while consistently implementing best practices and service standards. Efficiently manage inventory levels, monitor stock rotation, and implement cost-control measures to optimize resource usage and minimize waste, contributing to the overall financial success of the department. Actively engage with guests, gathering feedback on dining experiences, and use this information to continuously improve service quality, address concerns, and ensure the highest levels of guest satisfaction.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed