Assistant Food and Beverage Manager

Sage Hospitality • Denver, CO

8d • Onsite

About The Position

Welcome to the Springhill Suites Denver Downtown and Degree Brewpub. A bold and inspiring hotel where contemporary design mingles effortlessly with world-class service. Here, you can have it all. An energized downtown location. Spacious suites that don’t compromise style for comfort. Dynamic meeting and event space perfect for collaboration or celebration. A visionary approach to business. At the SpringHill Suites Denver Downtown hotel, we offer more than a place to stay. Here, we offer a fresh, urban hotel experience unlike any other. Our partnership with Metro State University's Hospitality Learning Center enables our hotel to be a teaching and learning hotel, giving employees the chance to give back to the community by mentoring a continuous influx of student interns from Colorado's largest public university.
At Sage we create a culture of belonging. Our team members serve with creativity and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Requirements

• More than two years of post high school education.
• One to two years of employment in a related position with this company or other organization(s).
• Excellent comprehension for assisting with guest and associate matters.
• Working knowledge of basic banquet and meeting A/V setups, with the ability to assist with equipment setup and troubleshoot common issues during events.
• Vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
• Must have knowledge of chemicals/agents for training purposes.

Responsibilities

• Lead and develop the Food & Beverage team, fostering a culture of engagement, accountability, and exceptional hospitality.
• Collaborate closely with the Food & Beverage Manager to provide seamless front-of-house leadership across the restaurant, Banquets & Catering, and Breakfast, flexing between outlets based on business levels, events, staffing, and guest needs.
• Serve as the primary operational leader for Banquets & Catering and Breakfast, maintaining a strong and visible floor presence during key service periods and events to support associates, engage with guests and clients, and ensure successful execution.
• Oversee the day-to-day execution of banquet and catering events and Breakfast operations, ensuring appropriate staffing, service flow, event setup, cleanliness, product presentation, and adherence to established service standards.
• Conduct pre-shift and pre-event meetings and provide hands-on coaching, training, and real-time feedback to associates to reinforce service expectations and support continued development.
• Actively engage with guests and clients, monitor the guest experience, solicit feedback, and respond to comments, concerns, and service opportunities to ensure satisfaction and effective service recovery.
• Partner with culinary, sales, and event teams to ensure successful execution of events and service periods, including event details, timing, room and basic A/V setup, food and beverage presentation, and guest expectations
• Collaborate with culinary and hotel leadership on menus, promotions, seasonal offerings, special events, and activations that enhance the guest experience and generate revenue.
• Participate in recruitment, onboarding, training, scheduling, performance management, coaching, and development of front-of-house Food & Beverage associates.
• Support staffing, payroll, forecasting, budgets, labor management, operating expenses, and revenue objectives while effectively deploying the team across outlets.
• Monitor operational controls including inventories, pars, food and beverage requisitions, waste, supplies, and beverage controls to support cost management and operational efficiency.
• Regularly inspect Food & Beverage outlets, event spaces, and service areas to ensure cleanliness, organization, safety, appearance, and operational readiness, following through on maintenance needs as appropriate.
• Ensure compliance with Sage Hospitality and brand standards, responsible alcohol service requirements, food safety and sanitation standards, emergency procedures, and all applicable federal, state, and local regulations.
• Work collaboratively with the Food & Beverage Manager, culinary, sales, events, front office, and other hotel departments to support the overall success of Food & Beverage and hotel-wide initiatives.
• Support the hotel's Teaching Hotel Mission and partnership with MSU Denver through hands-on coaching, mentorship, and opportunities for associates and students to gain exposure to professional hospitality operations.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Eligible for banquet service charge commission.
• Employee Referral Program - $500 to $1000 based on position!
• Free Monthly RTD EcoPass
• Free Onsite Parking!
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!
• Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants
• Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)
• Paid time off for Vacation, Sick days and Holidays (FT Employees)
• A fun work environment that encourages individual recognition, growth & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree