Assistant Facility Manager
About The Position
Join our facilities management team as an Assistant Facilities Manager in Seattle, where you'll play a critical role in delivering exceptional property operations and maintenance services. In this dynamic position, you'll be responsible for managing customer/client services, financial oversight, facility maintenance, procurement, and supplier relationships while building strong partnerships with key client representatives. This is an opportunity to leverage cutting-edge AI tools and collaborative leadership to optimize facility operations, drive innovation, and directly support our clients' corporate real estate goals. Your work will ensure seamless day-to-day operations while fostering a culture of continuous improvement and operational excellence.
Requirements
- High school diploma or equivalent
- 2+ years of proven experience managing commercial facilities as a third-party provider, corporate representative, or consultant
- 1+ years of people management or supervisory experience in the facilities management industry
- Experience using Computerized Maintenance Management Systems (CMMS)
- Strong knowledge of financial and accounting principles as they apply to commercial property management
- Excellent customer service, computer, managerial, verbal and written communication skills
- Basic knowledge of building systems including mechanical and electrical systems
Nice To Haves
- Demonstrated ability to learn and adopt new technologies, including AI-powered facility management tools
- Proven ability to work effectively in cross-functional team environments and build collaborative relationships across departments
- Experience with AI applications for energy optimization, space utilization analytics, and predictive maintenance
- Strong leadership and interpersonal skills with associates, clients, and vendors
- Ability to multi-task, organize responsibilities effectively, and manage multiple priorities simultaneously
- Experience supporting facility soft services such as meeting preparation, conference room reservations, food services, parking, vending, and badging
- Knowledge of hazard control, team safety practices, and compliance with local codes and JLL operational standards
Responsibilities
- Manage and oversee daily facility operations including HVAC, electrical, plumbing, fire/life safety systems, landscaping, and building management systems (BMS)
- Build and maintain strong client relationships, ensuring satisfaction with facility management services while supporting programs to increase customer engagement
- Coordinate with site teams and contractors to deliver excellent customer service, schedule maintenance, inspect repairs, and manage vendor partnerships
- Support work order management using AI-powered CMMS systems to streamline processes, improve response times, and identify operational patterns
- Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to meet or exceed performance standards
- Create and edit monthly reports on work orders, budgets, initiatives, and projects using data analytics and visualization tools to provide actionable insights
- Collaborate with the IFM Lead on annual operating budget development, monthly variance reporting, and ensuring invoice accuracy and timely vendor payments
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
