Assistant Facility Manager - Cincinnati, OH
LAZ Parking Midwest•Cincinnati, OH
•Onsite
About The Position
LAZ Parking is a large and growing parking company that operates hundreds of thousands of parking spaces across the country. They describe themselves as a PEOPLE FIRST company, aiming to create opportunities for employees and value for clients. This role oversees operations for assigned locations under the direction of the Project Manager to ensure 24/7 professional parking management. The Assistant Facility Manager will support company programs and initiatives and assist with the needs of operational teams.
Requirements
- Valid driver's license with 2+ years of driving experience.
- A vehicle to drive to multiple locations (a must).
- Supervisor+ experience is a must.
- Associate's degree or equivalent work experience desired.
- 1+ years in Management or Supervisory role.
- Experience leading a group of 10-20 individuals.
- Previous experience working in high-stress situations with tight deadlines/high customer expectations.
- Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications.
Nice To Haves
- Supervisory experience is highly preferred but not required.
- Ability to seek improvement and create an environment of idea-sharing and creative problem-solving.
- Capable of handling employee conflict, following grievance procedures, mediating, and conflict resolution.
- Strong customer service skills and abilities.
- Ability to be approachable and facilitate coaching conversations with employees and managers.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to encourage open expression of ideas and opinions.
- Excellent team building and interpersonal skills.
- Ability to work independently and multi-task.
- Ability to communicate professionally and effectively with all levels of the organization.
- Ability to interpret policies, procedures, and standard business practices.
- Demonstrates a sense of urgency and timeliness.
Responsibilities
- Assist with the management and development of the location(s) team to accomplish annual and periodic goals/initiatives while embodying and using LAZ Parking’s culture as a guideline.
- Responsible for completing daily tasks at assigned locations in the absence of an assigned frontline employee(s) or regularly to fill a shift.
- Identifying high-potential employees to support the organization’s continued growth.
- Support the Project Manager with time entries into the payroll system, scheduling shifts, training, etc.
- Responsible for assisting with the opening of newly assigned locations.
- Responsible for the financial management of the assigned location, ensuring adherence to budget and revenue enhancements related to staffing, scheduling, and operational expenses.
- Responsible for developing client relationships and business retention.
- Assist the region with preparing operations for new locations related to facility services, etc.
- Prepare daily, weekly, monthly, and annual financial and operational reports as required.
- Ensuring that increased revenue, managed expenses, and customer satisfaction are maximized by maintaining the highest service thresholds and initiatives aligned with our various clients' expectations.
- Managing, planning, scheduling, training, and directing the activities of Team Leaders and frontline staff.
- Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned locations.
- Communicate with the local police department and emergency management teams related to claims and daily operations.
- Assist with monitoring, reviewing, and analyzing the market rate structures.
- Implementation and completion of other projects, programs, and initiatives that may arise from assigned locations.
- Additional duties as assigned.
Benefits
- Team Atmosphere
- Growth Opportunities
- Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
- Paid training: No experience? We have you covered!
- Free company uniform
- Health Coaching & Resources – One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
- Employee Assistance Program (EAP) – you and eligible household members have 24/7 access to confidential counseling.
- Smoking Cessation Program
- 401k
- Medical, Dental, Vision
- Paid time off
- Short Term & Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
