Assistant Facility Manager

JLL•Charlotte, NC

1d•Onsite

About The Position

As an Assistant Facility Manager at JLL, you'll play a vital role in delivering exceptional facility operations that create inspiring, functional spaces for our clients. This position puts you at the heart of daily building management, where you'll support the Facility Manager in overseeing maintenance operations, vendor relationships, and client services. You'll coordinate essential building systems, manage work orders, and ensure our facilities run smoothly and efficiently. We embrace more innovative ways of working, and in this role, you'll have the opportunity to implement creative solutions that enhance building performance while developing your technical and leadership capabilities. You'll collaborate with diverse teams across multiple functions, building relationships that strengthen service delivery and create environments where people can do their best work. This role offers hands-on experience in commercial real estate operations while prioritizing opportunities to strengthen and advance your career in facility management.

Requirements

HS diploma or equivalent.
2-4 years of experience in facility management, building operations, or related field
Working knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety systems
Strong organizational and multitasking abilities with attention to detail
Excellent communication and interpersonal skills with the ability to build relationships across diverse teams
Proficiency in Microsoft Office Suite and computerized maintenance management systems (CMMS)
Ability to respond to after-hours emergencies as needed

Nice To Haves

Bachelor's degree in Facility Management, Engineering, Business Administration, or related field
Knowledge of OSHA regulations and building codes
Previous experience in commercial real estate or corporate environments

Responsibilities

Assist in managing day-to-day facility operations including HVAC, electrical, plumbing, and building automation systems
Coordinate and oversee maintenance activities, work orders, and service requests to ensure timely resolution
Conduct regular building inspections and identify opportunities for operational improvements and preventive maintenance
Manage vendor and contractor relationships, including scheduling, quality control, and invoice processing
Support budget tracking and cost control initiatives while identifying opportunities for operational efficiency
Respond to emergency situations and client needs with professionalism and urgency
Maintain accurate documentation of facility operations, compliance records, and operational reports