Assistant Facilities Manager

JLL•New York, NY

18h•Onsite

About The Position

As an Assistant Facilities Manager at JLL, you'll play a vital role in creating exceptional workplace experiences for our clients. You'll partner closely with the Senior Facility Manager to ensure seamless daily operations across the facility, from coordinating workspace assignments and managing security access systems to overseeing vendor relationships and supporting strategic planning initiatives. This position offers the opportunity to develop your facilities management expertise while contributing to high-impact client engagements. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role positions you at the center of operational excellence where your attention to detail and proactive problem-solving will directly enhance the workplace environment for everyone on site.

Requirements

Bachelor's degree in Facilities Management, Business Administration, or related field, or equivalent combination of education and experience
Minimum 2-3 years of experience in facilities management, property management, or corporate services environment
Proficiency with workplace management software, security access systems, and Microsoft Office Suite
Strong organizational skills with proven ability to manage multiple priorities and projects simultaneously
Excellent communication and interpersonal skills with a customer service-oriented approach
Demonstrated ability to build effective relationships with clients, vendors, and internal stakeholders
Knowledge of basic building systems, maintenance procedures, and safety protocols
Experience with budget tracking, invoice processing, and financial reporting
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Professional certification such as FMP (Facility Management Professional) or CFM (Certified Facility Manager)
Experience working in corporate office environments of 50,000+ square feet
Familiarity with CMMS (Computerized Maintenance Management Systems) and IWMS platforms
Background in event coordination and hospitality services
Knowledge of OSHA safety standards and workplace compliance requirements
Experience supporting multi-site facilities operations

Responsibilities

Conduct comprehensive monthly site audits and continuous facility monitoring to maintain operational excellence and identify improvement opportunities
Maintain and monitor the client's security access badging system, ensuring seamless and secure facility access for all personnel
Coordinate desk and seating assignments for new hires and office moves using workplace management software, maintaining accurate records and space utilization data
Support work order management by coordinating with in-house staff and external vendors, tracking completion status, and ensuring quality service delivery
Assist with tactical planning initiatives and provide direct support to the Senior Facility Manager on strategic projects and client deliverables
Contribute presentation content for monthly business review meetings with client leadership, highlighting key performance metrics and operational achievements
Coordinate special events in support of client or JLL initiatives, managing logistics, vendor coordination, and on-site execution
Manage facility soft services including meeting preparation, conference room reservations and setup, food services coordination, and visitor badging
Provide facilities support for the account's regional remote sites, ensuring consistent service delivery across multiple locations