Assistant F&B Manager-Deuce-Exempt

Pinehurst•Pinehurst, NC

1d•Onsite

About The Position

The primary purpose of this position is to assist in the daily operations of the Deuce Restaurant. The Assistant F&B Manager will oversee and assist in all areas of the operation, ensuring members and guests receive the highest level of service set by the resort & country club. The role requires willingness and ability to work various/multiple outlets and shifts within the Food and Beverage Division.

Requirements

Associate Degree and a minimum of three years related experience; or equivalent combination of education and experience.
Valid driver’s license.
Successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines.
Ability to follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy.
Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely.
Report any accidents immediately and cooperate fully with insurance claims investigations.
Proficiency with Info Genesis and required paperwork.
Familiarity with pertinent ABC laws.
Ability to work in various locations of Food and Beverage outlets depending on business levels.
Ability to work holidays wherever needed even if your primary outlet is closed.

Responsibilities

Oversee the operations of the Deuce Restaurant and Deuce Banquets (Floor Presence).
Ensure Guest satisfaction in their dining experience.
Ensure all Employees are trained in accordance with Pinehurst standards.
Check the Dining Room, Bar, Outside Veranda, Banquet areas before and after service for cleanliness, maintenance needs, and proper set-up.
Ensure dining room, patio & bar are properly set for all meal periods.
Complete paperwork promptly (i.e. deposits, tips sheets and schedules).
Input Schedule for outlet in Ceridian weekly.
Maintain inventory of liquor, beer, wine, and food for the outlet.
Conduct daily line-ups, service training, and safety training.
Perform bartending, serving, and expediting duties.
Participate in the performance review process.
Participate in disciplinary counseling.
Ensure proper supplies are on hand at all times in order to effectively service the guest.
Ensure Standards of Operation and company policies are followed.
Ensure that all Products are purchased, requisitions, and inventoried properly in EATEC.
Maintain Health Standards.
Ensure that all of the department’s allocate the service stations for meal periods.
Responsible for handling all guest concerns that arise in dining outlet.
Assist with payroll and expense control associated with dining outlet.
Responsible for the development of staff in the Deuce (busser to server, etc.).
Responsible for ensuring all reports are completed in a timely manner, i.e., menus scores, special events summaries, maintenance walk through.
Assume total accountability for dining outlet activities.
Complete weekly schedule by Saturday for Review on Sunday with F&B Manager.
Check Reservation Book Daily to make sure everything is in line.
Greet and seat guests, monitor the consistent use of the standards of service.
Manage hourly staff, a total of 50-60 Employees in the Deuce.
Responsible for the overall direction, coordination, and evaluation of the Deuce.
Directly supervise various non-supervisory employees.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interview, hire, and train employees.
Plan, assign, and direct work.
Appraise performance.
Reward and discipline employees.
Address complaints and resolve problems both front and heart of the house.