Assistant F&B Manager

Midtown Athletic Clubs•Chicago, IL

1d•$70,000 - $80,000

About The Position

Midtown Athletic Club is looking for an Assistant Food and Beverage Manager to help operate our Chromium restaurant and cafe counter service. Our ideal candidate has a positive 'glass half full' attitude and is knowledgeable, hard-working, dedicated, personable & team oriented. Come join us!

Requirements

Availability to work a flexible schedule including evenings & weekends
1-3 years management experience, in a high volume setting
A passion for food and restaurant operations and a desire to make an impact on bettering people's lives
Guest oriented and service minded
A "win together" work ethic and the ability to lead by example
Ability to adapt and succeed in a fast-paced environment
Excellent communication and organizational skills
Exceptional interpersonal and problem solving abilities
Highly responsible & reliable
Able to stand for a 8-10 hour shift
Moderate computer skills (email, word-processing, spreadsheets, etc.)
Experience in using MS Office (Word Excel & Powerpoint)
Illinois BASSET Certification required
Serv Safe Manager Food Handlers Certificate required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and recipes.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or fellow employees.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; stoop, kneel, crouch, or crawl, talk, and hear.
The employee frequently is required to sit, reach with hands and arms.
The employee is occasionally required to climb or balance.

Nice To Haves

Bachelor of Science degree in Hotel/Restaurant Management is desirable but not required
1-2 years managing a coffee/smoothie program preferred
Previous Silverware and Resy experience an asset

Responsibilities

Manage on a regular basis the recruitment process and retention tactics for all staff including corrective action, training, and employee morale
Cultivate and maintain professional relationships with all employees through a positive and team-driven work effort
Maintain superior service levels and helps facilitate ongoing education of all employees
Assist with creating and implement a weekly schedule to best suit employees strengths and weaknesses
Delegating tasks to employees
Supervise staff for safety and cleanliness according to Health Department regulations
Accommodate staff and guest requests and preferences whenever possible
Train employees on proper actions and attitude in the Front of House and take preventative corrective action to address issues that may arise
Assist with employee evaluations following guidelines and procedures set forth by Midtown
Establish and maintain open, collaborative relationships with direct reports and entire food & beverage and culinary team by soliciting employee feedback, utilizing the "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
Ensure employee meetings are consistently taking place
Manage and oversee the maintenance and upkeep of the dining areas, kitchen, smoothie counter, pool, snack shop, etc.
Monitor, evaluate, and audit the food and beverage offerings, initiating improvements
Organization and execution of large parties and events in collaboration with our Event Planner
Assist in the management of budgeting, inventory, accounting, payroll, and other financial matters.
Monitor the restaurant’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
Review and maintain daily payroll reports/records.
Maintain labor costs within established budgetary guidelines
Supervise our dining room and common space to ensure quality of service, food, and beverage
Organize and respond to large party/event requests in collaboration with our event planner
Interact with membership frequently to ensure satisfaction and enjoyment of dining experience and building lasting relationships
Seek out and use service-related guest feedback and take appropriate action to continually improve the level of service, drive overall member satisfaction, increase return visits and reduce guest complaints.
Always represent the highest of Midtown standards when communicating with membership, and respond to all membership complaints or inquiries in a timely manner