Assistant Executive Housekeeper (Bilingual Spanish)

Hospitality Staffing Solutions Group Llc•Norwich, CT

10h•$45,000 - $48,000•Onsite

About The Position

Hospitality Staffing Solutions is seeking an Assistant Executive Housekeeper (AEH) for their client hotel in the Mashantucket area. The AEH is responsible and accountable for onsite Housekeeping operations, ensuring quality and timeliness standards are met, and adhering to budget objectives. The role also involves maintaining a professional relationship with property management and upholding company mission and values.

Requirements

A passion for cleanliness
Demonstrated leadership and motivational skills
Demonstrate our core values of loyalty, honesty and integrity
Pro-active, self managing
Excellent problem solving skills
Strong communication skills
Ability to work under stressful conditions
Work irregular hours and travel
Must be legally authorized to work in the United States without restriction.
Must be 18 years of age or older

Nice To Haves

Bilingual Spanish

Responsibilities

Develop and maintain a high standard of excellence at the site.
Establish and monitor site goals.
Ensure site contractual obligations, company policies, standards and procedures are followed.
Inspect units and complete the required amount of report cards per week.
Be knowledgeable of carpet cleaning procedures / equipment of each site.
Monitor and strive to improve site quality scores and report monthly scores (RCI, II, Internal) to management.
Training and developing of staff, both existing and new recruits.
Assign tasks to staff and inspects completed work for conformance to standards.
Monitor progress of MIT candidates.
Recruit, hire and train qualified employees.
Ensure a safe working environment at site and office.
Plan work schedules to ensure adequate service.
Train all employees to monitor daily progress and complete tasks on time.
Willing and able to perform any and all duties related to site operation.
Ensure a sense of urgency exists at each site so that units are turned on time.
Ensure all weekly reports are completed in a timely manner.
Arrive promptly for work and for all appointments and meetings.
Assist and give feedback of site budgets as necessary.
Recommend salary adjustments for staff as per company guidelines.
Maintain adequate inventory and equipment supplies.
Build professional relationship with resort management and other key members of the resort staff.
Be approachable and always follow up.
Create strong, positive customer relations.
Troubleshoot and problem solve to meet customers needs.
Investigate and resolve issues related to personnel.
Be knowledgeable of the complete resort.
Solve guest complaints promptly.