Assistant Executive Housekeeper
About The Position
At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Requirements
- Strong leadership, management, organizational, and communication skills.
- Ability to spot and resolve problems efficiently.
- Excellent verbal and written communication skills.
- Ability to deliver results.
- Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy.
- Ability to multitask and prioritize effectively.
- Proficient in computer skills, including Microsoft Word and Microsoft Excel.
- Two years of experience in housekeeping as a room attendant/housekeeper or Assistant Executive Housekeeper, with two years of supervisory experience in a commercial environment preferred.
- Minimum of 1 year in a housekeeping role; hotel experience preferred.
- Minimum High School education or GED; Associate or Bachelor’s degree preferred.
Responsibilities
- Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, developing, performing evaluations, and implementing progressive discipline.
- Assist the Executive Housekeeper and General Manager in developing the department’s annual budget and monitor performance against the plan.
- Establish and maintain cost control systems for staffing, inventories, and supplies.
- Enforce OHM and brand policies and procedures.
- Ensure that guests' needs are met or exceeded by providing world-class guest service.
- Schedule staff according to labor standards and forecasted occupancy.
- Maintain room quality based on hotel objectives.
- Monitor and maintain the highest level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
- Comply with and report accurate status of guest rooms to the front office.
- Enforce standard procedures for the acceptance, security, and return of guests' lost and found items.
- Support team member recognition and engagement programs.
- Report to work for scheduled shifts, on time and in uniform, in accordance with company policy.
- Know and comply with all company policies and procedures pertaining to this position and its duties.
- Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
- Perform other duties and responsibilities as required or requested.
Benefits
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Health, Dental, Vision & Life Insurance
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
