Assistant Executive Housekeeper

OTH Hotels•Binghamton, NY

1d•Onsite

About The Position

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing the daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces consistently meet cleanliness, safety, and brand standards. The role assists with supervising staff, coordinating schedules, conducting inspections, and managing inventory to support smooth and efficient departmental operations. This position operates in a fast-paced, fully property-based hotel environment and involves oversight of housekeeping operations across guest floors, service areas, and back-of-house spaces. Frequent walking, inspections, and hands-on support of housekeeping teams are required. Flexibility to work weekends and holidays based on operational needs is required. The position requires strong leadership, attention to detail, and the ability to maintain high cleanliness standards while supporting daily operations and team performance. The Assistant Executive Housekeeper reports directly to the Executive Housekeeper.

Requirements

High school diploma or equivalent required.
Two to five years of housekeeping experience, including prior supervisory experience in a hotel or resort environment.
Strong leadership and team support skills.
High attention to detail and commitment to cleanliness standards.
Strong organizational and multitasking abilities.
Effective problem-solving skills.
Customer service and guest-focused mindset.
Strong communication and interpersonal skills.
Knowledge of hotel housekeeping operations and standards.
Basic computer skills, including PMS or housekeeping systems.
Ability to work weekends and holidays based on operational needs.
Frequent walking and standing throughout the hotel property; frequent bending, reaching, and lifting up to 25–50 lbs; ability to work in a physically active, fast-paced environment.

Nice To Haves

Hospitality coursework or degree.
Hospitality or safety certifications.

Responsibilities

Assist in overseeing daily housekeeping operations, including room cleaning and public area maintenance.
Ensure guest rooms are cleaned, inspected, and ready for occupancy in a timely manner.
Assist in managing housekeeping operations in the absence of the Executive Housekeeper.
Ensure consistent application of brand standards across housekeeping functions.
Supervise housekeeping staff, including room attendants and housepersons.
Assist with hiring, onboarding, and training new team members.
Prepare schedules, assign duties, and monitor productivity levels.
Provide coaching, feedback, and ongoing support to team members.
Inspect guest rooms, corridors, and public areas for cleanliness and compliance.
Address and correct deficiencies in a timely and effective manner and support continuous improvement of housekeeping quality standards.
Monitor and control inventory of linens, uniforms, and cleaning supplies.
Ensure proper storage and handling of equipment and chemicals.
Assist with ordering supplies and managing departmental costs; support waste reduction and cost-control initiatives.
Respond to guest requests and housekeeping-related concerns professionally and promptly.
Coordinate with front desk and maintenance teams to resolve issues efficiently.
Ensure VIP rooms and special requests are handled accurately and on time.
Enforce health, safety, and sanitation policies and procedures.
Train staff on proper chemical handling and equipment use.
Maintain a safe, clean, and organized work environment and support compliance with hotel safety standards.