Assistant Executive Director

Heart to Heart Hospice•Houston, TX

20h•Onsite

About The Position

The Assistant Executive Director is responsible for organizing and directing the agency's ongoing functions, including operational and organizational planning, budgeting, and monitoring progress toward operational and strategic goals. This role ensures that interdisciplinary care is provided while maintaining ethical business and clinical practices. The Assistant Executive Director will direct staff in the performance of duties such as admission, discharge, transfer, revocation, and provision of services to patients, ensuring accurate and timely documentation. They will also ensure appropriate staff supervision during all service hours and that support services are available to staff. This position takes action on reports from regulatory or inspection agencies, ensures adequate space, equipment, and supplies are available, and oversees the completion and maintenance of required reports to the governing body, maintaining an ongoing liaison with it. The role participates in quality improvement activities, ensuring appropriate policies are developed and implemented to accomplish identified outcomes, and ensures timely submission of all documentation. Other duties as required will be performed, ensuring overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Requirements

Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
Two years of management or supervisory experience in a health-related setting, hospice preferred
Demonstrated ability to supervise and direct management personnel
Understanding of business processes and systems that support the healthcare industry
Outstanding interpersonal, communication and presentation skills along with a strong executive presence
Good organization, people and problem-solving skills and the ability to multi-task many projects and strategies simultaneously

Nice To Haves

Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
Experience with EMR/Customer Relationship software is a plus

Responsibilities

Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
Ensure documentation of services provided is accurate and timely
Ensure appropriate staff supervision during all service hours and ensure support services are available to staff
Takes action on reports from regulatory or inspection agencies
Ensure adequate space, equipment and supplies are available
Ensure completion, maintenance of required reports to the governing body and maintain an ongoing liaison with the governing body
Participate in quality improvement activities including appropriate policies are developed and implemented to accomplish identified outcomes
Timely submission of all documentation
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures