Assistant Event Manager

Blackberry Farm•Walland, TN

1d•Onsite

About The Position

The Assistant Event Manager is responsible for ensuring small to medium group and event functions - such as holidays, small internal events, corporate retreats, family gatherings, and other private group gatherings - are executed in a flawless manner, always keeping the guest’s satisfaction the number one priority. The ideal candidate is detail-oriented and highly organized, has a hospitality mindset, and possesses the skills to perform the essential job responsibilities below. Holidays: Blackberry puts on Holiday Programming for all major holidays. Assistant Event Managers will be expected to be managed between 3-6 holidays a year. Groups: Guests gathering at Blackberry for a contracted private event - ex. corporate retreat, family reunion, wedding, leisure group. Internal Events: Events that Blackberry puts on that leisure guests book into– ex. Food & Wine events, Enrichments events, and Concerts (Assistant Event Managers will not be responsible for managing Internal Events, but may be asked to support Event Managers).

Requirements

College degree or equivalent experience in event coordination preferred
Hospitality industry experience is required
Must be proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook
Must have excellent verbal & written communication skills
Must be able to communicate effectively with guests, managers, and team members
Knowledge of basic accounting principles required for reporting, statistics, and budgets
Must be able to make sound business decisions in regards to sales and customer requests
Must be able to accomplish tasks in a timely manner and manage multiple projects

Nice To Haves

Experience with Opera and ResortSuites, preferred.

Responsibilities

Manages internal contracted groups and internal events, small to medium in size
Supports Event Managers for larger programs
Works weekends, holidays, and nights throughout the year as necessary to assist with onsite programs
Manages all program logistics through the planning process, execution, and billing. This includes room blocks, activities, meals, meetings, special needs, tracking meeting/dining room reservations, billing and post-event reporting
Acts as a primary contact for guests, vendors, group planners, and internal department heads, both in planning and on-site
Creates resumes, rooming lists, transportation manifests, and activity lists
Communicates program requirements and logistics to all operational staff
Creates and sends final invoices for group billing, and provides backups for disputed items
Executes holidays and small internal events within the guidelines of the budget
Crafts experiences for groups that will create a memorable program and work towards revenue goals
Creates and maintains various reports for groups and internal events/holidays to track profitability, expenses, and revenue
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and managers and interact with our guests.