Assistant Drop & Count Manager - Maryland

Live! Casino and Hotel MarylandHanover, MD
$51,273 - $70,721Onsite

About The Position

The Assistant Drop & Count Manager plays a critical role in ensuring the accuracy, security, and efficiency of all drop and count room operations at Live! Casino & Hotel. Your ability to uphold strict regulatory standards, maintain compliance with internal controls, and supervise daily processes directly supports the integrity of our financial accountability systems. By leading a focused team, safeguarding all count‑related procedures, and fostering a culture of precision and professionalism, you help protect the property’s assets and contribute to smooth, compliant, and reliable gaming operations.

Requirements

  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
  • Knowledge of state and local tax laws, banking codes, gaming regulations, and internal controls.
  • Broad variety of tasks and deadlines requires an irregular work schedule.
  • Must be able to understand and speak English
  • Must be able to work at a fast pace and in stressful situations
  • Must be able to work various hours, as needed, including weekends and holidays.
  • Three (3) to Five (5) years’ experience in casino finance or banking with
  • A 4-year degree in related field or equivalent work experience.
  • Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
  • Must present self in a well-groomed, friendly, and professional manner.
  • Must be able to stand for prolonged periods of time.
  • Must be able to lift, push, or pull up to 50lbs.
  • Must be able to stoop, bend, and squat
  • Must be able to work in a location with loud noise, visual distractions and temperature changes.

Responsibilities

  • Responsible for efficient overall operation of the count room and staff.
  • Assure that gaming devices drop and count room procedures are followed in compliance with gaming regulations.
  • Completion of financial reports, paper work, and security of information internally.
  • Assure compliance of internal controls for all accounting and cash handling.
  • Monitor and adjust staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.
  • Development of staff, to include training, interviews for hires, and performance management to include disciplinary counseling and conducting performance evaluation. Supervises processes and procedures to reduce loss time injuries.
  • Review drop and count room activities with the Director Cage Operations.
  • Meet with departmental supervisors and managers as necessary.
  • Other duties as assigned.

Benefits

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts
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