Assistant Dispensary Manager
About The Position
The Assistant Dispensary Manager will oversee the day-to-day operations of the dispensary, ensuring compliance with all local, state, and federal regulations. This role involves assisting the Dispensary Manager with reports, overseeing the sales process, and inspiring, motivating, supervising, and directing staff. The Assistant Dispensary Manager will also monitor inventory levels, manage financial records and cash handling, maintain a clean store, and update Standard Operating Procedures (SOPs) as needed. Additionally, this position is responsible for providing and inspiring best-in-class customer service, maintaining in-depth product knowledge, leading staff to exceed sales goals, and resolving customer feedback, requests, and concerns.
Requirements
- 2-3 years of experience in a management environment required
- Must be proactive, have strong work ethic and pay great attention to detail
- Organizational and time management skills required
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- Must pass all required background checks
- Ability to work nights, holidays and weekends
- Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
Nice To Haves
- Bachelor’s degree in Business or related experience preferred
- Cannabis experience preferred
Responsibilities
- Oversee the day-to-day operations of the dispensary
- Maintain store compliance with all local, state, and federal regulations
- Assist the Dispensary Manager with various reports
- Oversee the sales process
- Inspire, motivate, supervise, and direct staff
- Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired
- Manage financial records and daily cash handling procedures during shift
- Maintain a clean and organized store
- Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Provide and inspire retail staff to deliver best-in-class customer service
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Lead staff to exceed goals set forth by the Vice President of Retail Operations
- Review all customer feedback, requests, and concerns and provide resolution
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What This Job Offers
Job Type
Full-time
Career Level
Manager
