Assistant Dispensary Manager - North West Green Store

Natural Medicine LLC•Las Vegas, NV

1d•Onsite

About The Position

The Assistant Dispensary Manager supports the Dispensary Manager in overseeing all aspects of daily dispensary operations, including team leadership, customer experience, inventory management, and regulatory compliance. This role serves as a manager-in-training and is responsible for leading store operations in the absence of the Dispensary Manager. The ideal candidate is a motivated leader with strong retail management experience, a passion for cannabis, and a proven ability to drive sales performance and meet revenue goals.

Requirements

Minimum 1–2 years of retail or customer service management experience (cannabis industry experience preferred)
Must be at least 21 years of age
Proven ability to meet or exceed sales goals in a retail environment
Strong leadership, communication, and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Excellent organizational, time-management, and multitasking abilities
High attention to detail and problem-solving skills
Proficiency with POS systems, inventory software, and Windows-based applications
Knowledge of cannabis products and industry trends preferred
Familiarity with Nevada cannabis laws and regulations preferred
Reliable performance in both Shift Lead and Budtending duties.
Must possess or be able to obtain a Nevada Marijuana Establishment Agent Card
Must be legally authorized to work in the United States (I-9 verification required)
Must take Osha training and keep it renewed as needed

Nice To Haves

cannabis industry experience preferred
Knowledge of cannabis products and industry trends preferred
Familiarity with Nevada cannabis laws and regulations preferred

Responsibilities

Support the Dispensary Manager in daily operations to ensure efficiency and productivity
Assist with scheduling, timekeeping, and employee availability
Monitor store performance, including weekly and monthly sales metrics
Ensure proper use of Point-of-Sale (POS) systems and operational tools
Maintain a clean, organized, and customer-ready retail environment
Assist in hiring, interviewing, and onboarding new employees
Conduct and support employee training and ongoing development
Provide coaching, feedback, and performance evaluations
Foster a positive, team-oriented, and customer-focused work environment
Communicate company updates, policies, and expectations to staff
Drive sales performance by motivating the team to meet and exceed daily, weekly, and monthly sales goals
Actively track and analyze sales data to identify opportunities for growth and improvement
Coach team members on upselling, product knowledge, and customer engagement techniques
Ensure exceptional customer service and a welcoming, educational experience for all customers
Ensure strict compliance with all Nevada Cannabis Compliance Board (CCB) regulations
Maintain adherence to all company policies, procedures, and state/local laws
Assist in monitoring and enforcing compliance protocols within the store
Maintain accurate records and support inventory tracking systems (e.g., METRC, if applicable)
Assist with inventory control, audits, and reconciliation
Participate in regular and random inventory counts
Ensure proper handling and tracking of cannabis products and supplies
Support inventory system accuracy and reporting
Supervise dispensary operations in the absence of the Dispensary Manager
Work a minimum of 40 hours per week, including evenings, weekends, and holidays
Consistently contribute to achieving store revenue targets and key performance indicators (KPIs)
Perform other duties as assigned by management
Ensure that all staff members are consistently up to date on Dutchie SOPs and training. Regularly review procedures with the team, provide necessary refreshers, and address any knowledge gaps to maintain compliance and efficiency in daily operations.