Assistant Director

The Indigo at New Bern•New Bern, NC

12d

About The Position

We’re seeking an organized, reliable, and compassionate Assistant Director to support the daily operations of our senior living community. In this role, you’ll work closely with the Community Director, assisting with administrative, human resources, financial, and resident support functions that keep our community running smoothly.

Requirements

At least 2 years of experience in an office or administrative setting required.
Proficiency with Microsoft Office and comfort with technology.
Ability to make sound decisions, set goals, and solve problems.
Commitment to serving seniors with compassion and respect.
Must obtain and maintain a chauffeur’s license within 30 days of hire (if required by state).

Nice To Haves

Associate degree in Office Administration or related field preferred; equivalent experience accepted.
Knowledge of accounting principles and HR practices preferred.
Strong organizational and communication skills.

Responsibilities

Support new-hire processes including paperwork, onboarding, training, and HRIS updates.
Assist with employee scheduling, recognition programs, and disciplinary documentation.
Post open positions, review applicants, and conduct interviews as appropriate.
Prepare payroll and review accounts payable for Director approval.
Manage billing processes including monthly rent collection, changes in services, insurance documentation, and Medicaid paperwork.
Welcome and guide visitors, answer phones, and provide excellent customer service.
Assist with resident tours, orientations, and move-ins.
Prepare meeting minutes, distribute mail, and complete maintenance/housekeeping work orders as needed.
Help plan employee appreciation events and community communications.
Uphold confidentiality and comply with HIPAA regulations.
Perform additional duties as requested by the Community Director.