Assistant Director (Shoreham)

Citizens Options Unlimited•East Shoreham, NY

About The Position

The Assistant Director assists the Director in overseeing the day-to-day operations of the Shoreham ICF. The role ensures compliance with agency policies, state and federal regulations, and COMPASS and CQL initiatives, while promoting quality services consistent with the Agency’s mission, values, and guiding principles. The position supervises and supports Residential Managers, monitors program operations and budgets, coordinates with internal departments and stakeholders, and helps ensure adequate staffing, staff training, regulatory compliance, and safe, well-maintained residences. It includes on-call availability for residential emergencies and monthly overnight visits.

Requirements

Bachelor’s degree in a human services or related field.
Three years of supervisory experience.
Experience overseeing day-to-day operations of a facility supporting people with ID/DD.
Successful completion of a fingerprint/criminal background check, as the position involves regular and substantial unsupervised or unrestricted physical contact with people receiving services.

Responsibilities

Supervise, support, train, and evaluate Residential Managers through observations and scheduled meetings.
Meet regularly with the Director to exchange information, receive instruction, and report on program status.
Participate in meetings with the Director, Residential Managers, Interdisciplinary Team, Day Program staff, committees, and families regarding program planning, progress, and issues.
Act as a liaison between the Program and other departments, advocating as needed and resolving issues.
Oversee site operating budgets and promote fiscal efficiency, including staffing patterns, overtime, vacancies and leaves, incidental budgets, payroll accuracy, and daily billing.
Maintain on-call availability and respond to emergencies or crises in residences during business and non-business hours.
Conduct periodic physical plant inspections and meet with staff about residence operations and condition.
Conduct monthly overnight visits to support and oversee Management staff.
Review program files for compliance with OPWDD regulations and agency policy, including personal allowance, fire drill reports, incident reporting, monthly notes, and clinical records.
Coordinate with Quality Assurance regarding reported incidents, recommended follow-up, regulatory changes, family concerns, and issues identified during QA visits; ensure timely follow-up.
Participate in developing and maintaining agency policies for the Residential Program and ensure compliance.
Ensure minimum staffing levels and help the management team maintain adequate building coverage, providing coverage when other resources are exhausted.
Participate in Open Houses and recruiting events and remain involved in onboarding.
Ensure staff maintain compliance with required training.
Serve on committees as assigned by the Director.
Perform other related responsibilities as requested by the Director.
Ensure work-related safety procedures are established and followed; promptly report unsafe acts or potentially hazardous work environments to a supervisor and/or safety committee.