Assistant Director

Bethesda Health Clinic • Tyler, TX

11d

About The Position

Responsible for the overall training, sales and operations of their assigned retail stores. This includes supporting their managers and employees in training, execution of day to day operations, ongoing professional development, and creating a Christ centered environment. They will oversee the hiring and developing of a qualified team, proper execution of Employee Handbook policies and procedures, hitting and exceeding sales goals, and assisting in store-level decision making and guidance to the Retail Managers and Production Managers, as needed.

Requirements

• Practicing believer in the Lord Jesus Christ.
• Belief that the Bible is God’s true Word.
• Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.
• Demonstrated leadership ability, organizational skills, and strong interpersonal skills.
• Ability to communicate effectively orally and in writing.
• Ability to maintain accurate information with a high degree of organizational skills and attention to detail.
• Ability to work as part of a team.
• Ability to effectively adapt to change.
• Demonstrates a positive enthusiastic attitude.
• Can work independently.
• Can honor a high sense of confidentiality toward employee and employment matters of all kinds.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Proficiency in Microsoft Office (or Google Apps), including word processing and spreadsheets.
• Proficiency in email communications (including attachments).
• Ability to operate general office machines, copier, fax, printers, scanners.
• Ability to read (English), comprehend, analyze and interpret correspondence and memos.
• Ability to read and interpret documents such as policy/procedure manuals.
• Ability to read and define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Must be detail-oriented and have solid organizational skills.
• Must be a problem solver and be able to work with a minimum of supervision and take initiative.
• Excellent time management skills.
• Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.

Nice To Haves

• Ability to manage performance of employees at every level and coaching managers on how on performance management.
• Exceptional communication skills including coaching opportunities and handling sensitive conversations that may result in high emotions or adverse reactions.
• Strategic thinker who will take calculated risks while balancing caution in order to increase sales.
• Ability to set clear and concise goals for your team and hold them accountable for reaching those goals while also being able to analyze roadblocks and obstacles.
• Approachable and willing to listen to team and others at the director level in order to further support and grow department, stores and team members.
• Ability to recognize strengths in team members so as to ensure they are in the best position for both themselves and the stores.

Responsibilities

• Lead and equip team by being an example of “revealing Christ” to all staff, volunteers, donors, and customers.
• Set expectations and support management in the training of all team members.
• Coach and mentor managers on how to lead team members in daily devotions, weekly operations meetings, trainings and other team building exercises.
• Lead and train Retail Departments in proper handling of financials, overseeing accuracy of sales reports and deposits, providing exceptional guest services, organizing volunteer support, ensuring acceptable physical appearance of stores, supporting managers with customer service and incident reports, and cultivating an atmosphere of teamwork with the Processing Department.
• Lead and train the Processing Departments in proper handling of donations, pricing strategies to drive sales, providing exceptional guest services to donors, ensuring accurate donor recording, maintaining a clean and organized receiving area, and holding the processing team accountable for production goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed