Assistant Director

The Learning Experience•Belmont Greene - Ashburn, VA

3d•Onsite

About The Position

We are hiring an Assistant Director with a proven track record in enrollment growth, sales, and customer engagement —someone who loves building relationships with families and partners and turns conversations into committed enrollments. You will support the continued growth of our center alongside leadership. Join us and grow your team, your families, and your little learners. At The Learning Experience (TLE), we provide a platform for showcasing talent, sharing ideas, and advancing careers in early childhood education.

Requirements

Bring strong experience in enrollment, sales, and/or customer engagement in childcare, education, hospitality, or a related service environment (required).
Are comfortable hitting enrollment goals, managing a pipeline, and closing with warmth and professionalism.
Have two or more years of leadership or assistant leadership in a center or comparable team (highly preferred), or at least one year of relevant leadership (required).
Meet state-specific Administrative or Director credential requirements and any other state guidelines for the role.
Demonstrate solid knowledge of licensing rules and regulations.

Nice To Haves

Experience with community marketing, events, and/or partnership development (highly preferred).
Have excellent written and verbal communication; you are energetic, organized, and a true “people person.”
Hold a Bachelor’s in ECE or a related field (highly preferred).
CPR and First Aid certification (highly preferred).

Responsibilities

Own the enrollment pipeline: lead follow-up, tours (in-person and virtual), waitlists, and conversion from inquiry to start.
Sell with integrity: confidently communicate value, tuition, schedules, and program fit; address objections and build trust.
Delight families at every touchpoint—phone, email, text, and in-center—so retention and referrals stay strong.
Plan and host community events and campaigns that raise awareness and drive enrollment.
Develop and nurture marketing partnerships (employers, pediatricians, schools, local businesses, community organizations) to generate qualified leads and co-branded opportunities.
Partner with leadership on local marketing plans, messaging, and outreach that align with brand standards.
Lead by example with passion for children, families, and your team.
Support a high-performing team: sourcing, onboarding, training, coaching, and engagement.
Guide implementation of our proprietary curriculum and engaging TLE characters for a fun, enriching experience.
Help ensure the center environment meets health, safety, and licensing requirements.
Support scheduling and ratios, labor aligned to budget, and day-to-day operational excellence.
Communicate regularly with families on student progress and center updates.
Support AR/AP, reporting, payroll, and business routines as directed by center leadership.
Support licensor relationships, evaluations, and compliance documentation (including new family files, medications, incidents, and monthly safety drills).