Assistant Director

The Salvation Army USA Central Territory•Chicago, IL

6d•$66,442 - $81,391•Onsite

About The Position

To support the full mission of The Salvation Army by providing compassionate, professional service to the families residing at the Lodge and the community in a team-focused manner with the entire Lodge staff. Social Service and client needs are identified and maintained in a way that complies with policy, procedures and mandate.

Requirements

Master’s Degree in Social Services or Social Work required.
A demonstrated ability to manage staff, projects, priorities and programs in a constantly changing environment.
Exceptional leadership, communication and relationship building skills.
Must be able to work with clients that have poor social skills, suffer from mental illness, and have substance abuse problems.
A commitment to support the mission of the Salvation Army and an appreciation of faith-based service organizations.
An interpersonal style that is service oriented and supportive of the other departments in the facility.
A flexible style that also displays a willingness to learn.
An excellent attention to detail, procedures, processes and policies.
A demonstrated ability to manage projects to completion, priorities and programs in a constantly changing environment.
A communication and management style that exhibits the principles and values of the Army as well as fosters team relationships and effectively communicates information.
A thorough knowledge homelessness as it relates to families and seniors, and government-funded programs.
An understanding of residential program operations.
Knowledge on how to effectively work with diversity in the workplace and provide constructive and supportive supervision and human resources.
An ability to work with confidential material.
An ability to manage projects, priorities, and programs in a constantly changing environment.

Nice To Haves

A minimum of 8 years in staff supervision.

Responsibilities

Assist in planning, designing and implementing social service programs to meet resident needs, community needs, including crisis intervention and preventive services.
Monitor program effectiveness and recommend improvements based on data and feedback.
Provide oversight in managing and monitoring all compliance with HMIS, Coordinated Entry, monthly and quarterly reports to the City of Chicago/ State and The Salvation Army.
Supervise, train and help elevate service staff, ensuring adherence to policies, ethics and professional standards.
Support budgeting, resource allocation, and financial oversight for social service programs.
Participate in hiring decisions, evaluate staff performance and make recommendations to the Director as needed.
Help develop and maintain policies, procedures and compliance with City and State regulations.
Develop and maintain an internal quality assurance system for the program.
Coordinate with other Salvation Army programs, agencies Respond to emergencies and complex cases with timely, ethical and effective intervention and community partners to ensure seamless service delivery.
Maintain knowledge of community resources, advocate for the homeless population and build relationships with stakeholders.
Develop MOU with community stakeholders.
Participate in professional, community and government committees and activities as identified.