Assistant Director, Student Engagement & Training - Student Union - UTK

University of Tennessee • Knoxville, TN

2d • $60,000 • Onsite

About The Position

This Assistant Director leads community engagement programming, staff development, and student ticketing operations to create vibrant campus experiences at the University of Tennessee. This role oversees all engagement and outreach programming, including recurring event series and pop-up activations. Additionally, the position serves as the primary liaison to the Athletics department to administer the Big Orange Tix student ticketing program, managing multiple ticketing platforms. The Assistant Director recruits, trains, and supervises more than 40 staff members for student gate operations, and designs comprehensive training and co-curricular learning experiences for Student Union student staff. Additionally, this position collaborates with Student Life Communication on marketing initiatives for the Student Union, manages program budgets, and utilizes assessment data to continuously improve services, programs, and learning outcomes.

Requirements

• Experience in community engagement programming.
• Experience in staff development.
• Experience in student ticketing operations.
• Experience managing multiple ticketing platforms.
• Experience recruiting, training, and supervising staff.
• Experience designing training programs.
• Experience managing program budgets.
• Experience utilizing assessment data for program improvement.

Responsibilities

• Lead community engagement programming.
• Oversee staff development.
• Manage student ticketing operations.
• Oversee all engagement and outreach programming, including recurring event series and pop-up activations.
• Serve as the primary liaison to the Athletics department to administer the Big Orange Tix student ticketing program.
• Manage multiple ticketing platforms.
• Recruit, train, and supervise more than 40 staff members for student gate operations.
• Design comprehensive training and co-curricular learning experiences for Student Union student staff.
• Collaborate with Student Life Communication on marketing initiatives for the Student Union.
• Manage program budgets.
• Utilize assessment data to continuously improve services, programs, and learning outcomes.

Benefits

• Career development and coaching
• Continued education
• Extensive list of development and training possibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed