Assistant Director, Student-Athlete Medical Support Services

Boise State University • Boise, ID

4d • Onsite

About The Position

The Athletic Insurance & Health Coordinator supports the administration of student-athlete insurance claims and health education initiatives within the Athletics Department. This position serves as a primary point of contact for insurance-related matters and assists in maintaining compliance with departmental and NCAA health and wellness standards. This position is not eligible for a hybrid/remote work schedule. This position is not eligible for visa sponsorship. Department Overview: We believe that Boise State Athletics connects our community, propels our university to greater heights, and changes the lives of student-athletes as they prepare to change the world. We believe in BLUE. Level Scope: Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision-making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training.

Requirements

• Bachelor's degree or equivalent experience.
• Effective oral and written communication skills.
• Ability to interpret Explanations of Benefits (EOBs) and insurance-related documentation.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work collaboratively as part of a team.

Nice To Haves

• Master's degree in Athletic Training, Kinesiology, Physical Therapy, Health Sciences, or a related field.
• Two (2) or more years of experience in collegiate athletics.
• Working knowledge of insurance networks, coverage packages, and medical terminology.
• Proficiency in Microsoft Excel and injury tracking software (e.g., Smartbase, Teamworks).

Responsibilities

• Serve as liaison between the athletic insurance office, student-athletes, parents, certified athletic trainers, team physician offices, insurance providers, and risk management.
• Collect and interpret injury documentation for accurate and timely insurance claim submission.
• Analyze student-athlete primary insurance coverage to determine the appropriate course of action following an injury or accident.
• Track medical bills from submission through payment to ensure efficient processing.
• Identify cost-saving measures including in-network appointments, provider contracting, and payment efficiencies.
• Maintain current records and provide monthly cost savings analysis to senior leadership.
• Manage prescription charges through the departmental pharmacy charge account.
• Coordinate with athletic training staff to maintain current information on outside referrals.
• Develop and present annual insurance policy education sessions for each student-athlete team.
• Assist with the management and renewal of athletic department staff CPR certifications, ATC Board of Medicine licenses, and continuing education credits.
• Develop and present annual insurance policy education sessions for each student-athlete team.
• Assist with the management and renewal of athletic department staff CPR certifications, ATC Board of Medicine licenses, and continuing education credits.
• Other duties as assigned.

Benefits

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level